Job Location
Irving, TX
Remote Type
Hybrid
Position Type
Full Time
Education Level
High School
Salary Range
$23.00 - $25.00
Travel Percentage
None
Job Shift
Day
Description
RailPros provides comprehensive consulting services for the rail industry. We specialize in areas of RWIC/railroad flagging, project management, observation and inspection, real estate, rail design and engineering, training, and media production. As a leader in our industry, RailPros' projects create long-term value for our clients from concept through operation by providing technical excellence and outstanding services. We are seeking a Collections Specialist to join our growing team.
The Collections Specialist will facilitate collection efforts of delinquent accounts ensuring money owed is received promptly.
Primary Duties:
- Monitor assigned accounts to identify outstanding balances
- Contact clients via phone and/or email to ask about their overdue payments
- Take actions to encourage timely invoice payments
- Follow up with customers who promise to pay
- Work with internal teams to resolve billing and credit issues
- Notate account status records and collection efforts
- Report on collection activity and Accounts Receivable status weekly
- Escalate accounts for payment arrangements, notices, third-party collections and/or referral to legal team
- Other duties as assigned or required to meet the business needs
Qualifications
Required Experience:
- High school diploma or equivalent
- Basic accounting experience
- Experience with B2B Collections
- Excellent organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to communicate with customer and employees in a courteous manner
- Proficient with Microsoft Office Suite or similar software
Preferred Experience:
- NetSuite experience is a plus
- 2 years' experience with B2B Collections
Why RailPros:
- Career Path for growth/advancement - promotion/advancement from within.
- Niche and essential industry with continued growth and stability during COVID.
- Exciting projects and diverse, inclusive company culture.
Benefits / Perks:
- Medical, Dental, and Vision
- Short Term Disability (employer pays premium)
- Long-Term Disability (employer pays premium)
- HSA (employer match)
- HRA (employer funded account)
- Other Benefits: Accident Plan, Life Insurance, 401K (employer match), Generous Paid Time Off (PTO), paid holidays, Wellness Program, and a Discount Program
Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now for an opportunity to contribute to our success.
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