Address
Form of workOverview
Top Reasons to Work With GHG
Responsibilities
Job Purpose:
The Accounts Receivable job is focused on overseeing all Accounts Receivable job duties at the Radisson Plaza Hotel & Suites and Stadium Management Company, including: Wings Event Center (WEC), Kalamazoo Wings ECHL hockey team, Special Events, Concessions, Wings West (WW), Wings West Old Burdick's and Ice Events.
What You'll Be Doing
Qualifications
What You Need for this Position
What's in it for You
Top Reasons to Work With GHG
- We are one of the Nation's 101 Best and Brightest Companies to work for
- You'll have the opportunity to work with fun and passionate accounting team
- You will grow your skills and experience in an environment fosters growth and development
Responsibilities
Job Purpose:
The Accounts Receivable job is focused on overseeing all Accounts Receivable job duties at the Radisson Plaza Hotel & Suites and Stadium Management Company, including: Wings Event Center (WEC), Kalamazoo Wings ECHL hockey team, Special Events, Concessions, Wings West (WW), Wings West Old Burdick's and Ice Events.
What You'll Be Doing
- Manage the billing and invoicing process for Hotel Operations, Event Center & Hockey Club, including but not limited to events, room stays, parking, leasing, sponsorships etc.
- Reviews current event resumes for any room comps, special pricing, etc.
- Works with sales team on ensuring billing is sent out accurately and timely
- Reconcile payments in the Hotel PMS system and Finance Software
- Prepare deposits
- Actively review Hotel PMS and Finance Software to pinpoint and research short payments, skipped invoices, and past due balances
- Closes out any open zero-dollar balance accounts in the Hotel PMS system
- Record daily revenue for all F&B outlets and Ice Events
- Records all event invoices and settlements and upload into financial software
- Records Journal Entries for transfers between departments in financial software
- Support external and internal requests related to Accounts Receivable.
- Assist in refining billing and contract review processes and procedures with a focus on continuous improvement
- Maintains strong relationships with Hotel Reservations, Finance, Sales, and Operations team members to ensure client needs are understood and met.
- Communicates directly with guest/clients of the hotels to collect payment for direct-billed balances; keeps accurate records of collections activities.
- Applies payments in hotel's property management system as specified on remittances daily as they are received.
- Manage all tax exempt and 501 c(3) paperwork related to groups in house
- This position will be officing out of the Radisson in Downtown Kalamazoo
Qualifications
What You Need for this Position
- You have strong attention to detail and accuracy, commitment to customer service
- You have excellent analytical and problem-solving skills, are very organized and detail-oriented, thrive on process improvement
- Ability to manage and meet deadlines
- Ability to multi-task and work together as an integral part of the team
- Strong communication skills, both written and verbal
- Proficient in Microsoft Excel, Word, PowerPoint and Google Suite; experience with Opera PMS, Silverware POS and Zephire Parking system a plus
- Emphasis on confidentiality
- Customer service skills
- Able to lift 25lbs. occasionally
What's in it for You
- 401K with 100% match up to 3% and 50% match between 4% - 6% contribution
- Medical/Dental/Vision/Disability/Life Insurance
- Robust Employee Assistance Program providing a wide range of services including up to 8 free counseling sessions per year
- Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
- 10% Discount on GHG outlets
- Shift meal provided per day
- Discounted hotel rates at Radisson Hotel Group branded properties worldwide
- Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
- Parental Leave Program (up to 4 weeks paid)
- Work computer provided
