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Form of workJob Description
About us:
Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide.
Since 2011, our affiliate, Yamasho Inc. takes pride in providing a variety of restaurant items ranging from non-food to dry and frozen food products to our restaurant customers in its current location in Elk Grove, IL. Today, the company is dedicated to meet and exceed the customers’ expectations and create a unique experience to our customers with the explosion of Japanese food and culture in America.
Benefits:
- All paid Health, Dental, and Vision Insurance for employees and their dependents
- Life Insurance and 401k Plan with company match
Location: Elk Grove Village, IL
Hours: M-F: 8AM – 5PM, 1 hour lunch, OT may apply
Pay range: $18-22/h
Essential Job Functions:
- Process customer payments by recording cash, check, and credit card transactions
- Ensure proper documentation of payments with reports
- Work with the customers and sales teams to ensure collection of upcoming payments and resolve overdue payments
- Maintain proper filing and record keeping procedures
- Process refunds, and returned checks
- Create credit memos for overpayments and underpayments
- Work with customers to clear delinquent payments
- Generate emails and comply with customers' requests for receipts
- Process weekly statements and email statements to customers as requested
- Maintain data to ensure proper distribution of statements, including monitoring payments requested
- Produce bi-weekly statement report for review
- Open new customer files in accordance with company policies and procedures
- Other duties as required from manager
- Obligation to answer to all management as requested
Physical Requirements:
- Ability to sit for extended periods of time
- Ability to type and use the computer for extended periods of time
- Ability to reach, bend, kneel, and lift up to 25 pounds
Working Conditions:
- Noise Level: Normal
- Indoors
Other Requirements:
- Business level English - read/write/speak/listen
- Maintain a positive attitude
- Ability to work independently and as a team
- Ability to adapt to frequent changes in assignments and workload
- Ability to work on a deadline and accomplish tasks error free
- Bachelor's Degree in Accounting or other relevant fields preferred
- 2+ years of experience preferred
Knowledge and Skills:
- Basic mathematical knowledge - markups, discounts, currency, etc.
- 10-Key functioning at experienced level
- Problem-solving skills
- Advanced Microsoft Office proficiency
- Professional, courteous communication and interpersonal skills required
- Exceptional organization and time management skills
- Experience with bank reconciliation and tracking credit card transactions
- Knowledgeable protocols regarding confidential information
Disclaimers:
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company's sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the "at-will" employment status with the Company.
Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.
Mutual Trading Group is an Equal Opportunity Employer.
