Accounts Receivable Account Manager

JOB DESCRIPTION:

Full ownership of all Accounts Receivable and Collections activities for our
stores within the MPEC group. Responsible for building and maintaining
professional relationships with Customers, Group Vice Presidents, Territory
Sales Managers, and Store Managers.

• DETAILED JOB REQUIREMENTS (including but not limited to):
• Customer Service
• Interact with customers to resolve outstanding issues
• Support RVP’s, TSM’s, Accounting Manager, VP of Finance with customer issues
• Conduct account research and analysis
• Respond to customer inquiries; provide explanation of account activity (i.e. application of payments, credits, and account status)
• Respond to internal inquiries regarding customer accounts
• Collection Activities
• Make daily collections calls, following the established collections matrix
• Maintain customer account notes within TAMS and/or Collections Worksheet
• Proactively review aging report and accounts on ‘watch list’
• Develop and document special payment programs where appropriate
• Regular communication with management, RVP’s,
• Provide feedback and continuous improvements suggestions related to collections policies and processes.
• Support extended Finance team and other functional areas as

required/requested by Accounting Manager

KEY SUCCESS FACTORS:

Customer oriented approach

Display a positive and proactive attitude

Good organizational skills and ability to prioritize and multitask

Strong written and oral communications skills

About MPEC | NAPA:

We are a family-owned company that operates nearly 181 MPEC | NAPA Auto Parts stores in Iowa, Indiana, Illinois, Michigan, Minnesota and Wisconsin. We employ a wide variety of people in a wide variety of roles: from parts professionals and delivery drivers to regional managers and store managers to executives and support staff in many critical administrative roles at our headquarters office in Rockford, Illinois. Whether you’re looking for a part time job or a lifetime career, we just might be the new work family you’re looking for.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: In person