General Manager

One Of A Kind Hospitality is looking for a General Manager for one of our locations.  We are searching for someone who loves the service and hospitality industry and wants to make a career out of it. We are a growing restaurant group with plenty of room for growth in the company. Please submit your resume and cover letter when applying for this job.

REPORTS TO: Director of Operations & Owner

SUPERVISES: Directly responsible for the supervision and management of all management and hourly staff (including culinary)

MAIN RESPONSIBILITIES:

• Directs and leads full scope of restaurant operations in accordance with the company mission statement and values, including oversight of culinary operations from a financial and quality perspective; participates in service operations (ie: expediting, bussing, hosting) as necessary
• Leads, supervises and participates in the development of the management team
• Develops and drives guest relationship building and adherence to service standards, including staff training programs
• Develops and drives all revenues and sales capacities to meet all financial projections
• Manages, monitors and analyzes monthly P&L and directs needed changes to operations
• Directs the hiring of all hourly staff; coordinates the hiring of management staff
• Conducts weekly management meetings with Owner and Management team
• Directs monthly inventory activities to ensure accuracy and adherence to deadlines
• Oversees property and equipment maintenance/repair functions
• Primary liaison for marketing, promotional events and activities, in coordination with the Director of Marketing

Qualifications:

• Minimum 4 year of prior GM-level experience OR 5+ years of prior AGM-level experience at a restaurant
• Excellent overall  food & beverage knowledge basics
• Excellent knowledge and demonstrated skill in general steps of service
• Strong knowledge of general restaurant financials

• Guest focus – grateful for guests, passionate & humble about service, proud of job/restaurant, holds self/others accountable for guest experience, genuinely friendly & positive, professional appearance & behavior, strives to better self, finds ways to say “yes”
• Employee focus – positive approach, respect & empathy, proven ability to mentor/develop staff and sustain high employee morale, excellent employee relations skills
• Fiscal responsibility – strong understanding of food & labor costs, budgeting, P&L statements, inventory procedures, scheduling and cost control activities, able to forecast gross margin on a monthly basis
• Accountability – strong attention to detail, does what they say, takes responsibility, maturity, prior direct accountability for achieving financial and performance goals
• Proactiveness – takes initiative, “can do” attitude, excellent organizational skills
• Effective communication – excellent verbal/written skills, excellent listening skills
• Team focus – can work with others to accomplish goals, what level collaboration skills, proven ability to lead and manage teams