Account Manager

Do you thrive in a fast-paced environment? Are you passionate about helping people? Are you looking for a company where your contributions will have a direct impact on the growth of the department and the organization? This is a key position supporting the Account Management Team and an excellent opportunity for the right candidate.
Benefit Partners Group is a growing Employee Benefits Brokerage and Consulting Firm located on Libertyville, IL. Our team lives by the “ABC’s of BPG”, our company culture built around accountability, being of service and commitment to our clients. We are seeking a motivated, detail oriented and forward-thinking individual to join our team as an Account Manager.
In your role, you will be responsible for a wide range of activities, including day-to-day Account Manager responsibilities and provide comprehensive support to our group clients and their employees. You will be well rewarded with competitive compensation, top-notch employee benefits, and a welcoming team that treats everybody like family. Check us at online at benefitpartnersgroup.com.
Essential Duties and Responsibilities

• Developing and maintaining respectful relationships with clients and associates
• Responding to questions from our clients and their employees related to their benefit plans, including high level coverage questions. We are looking for a “people person” who is passionate about working with clients
• Researching and resolving client claims and billing issues within a timely manner, escalating as needed
• Processing enrollment changes, terminations, applications and verifying employee enrollment status as needed
• Communicating with our carrier partners and vendors to ensure we are meeting our client’s expectations
• Gathering high level client data such as census information
• Assisting with company projects designed to improve efficiency and quality
• Reconciling of invoices between carrier vendors and employee enrollments to ensure accuracy
• Creating and maintaining online benefit portal for our group clients and their employees’ enrollment selections
• Managing and servicing over 500 corporate clients
• Lead face of the company as being first point of contact for clients and assuring their employees are top priority

Education and/or Experience

• Having a high-level understanding of health insurance and employee benefits, including the Affordable Care Act
• The ability to analyze multiple group accounts and work with multiple clients simultaneously
• Having a strong proficiency in MS Outlook, Word and Excel
• Having strong problem-solving skills and strong verbal and written communication skills
• Detail oriented and extremely organized
• The ability to work independently as well as work with a team
• 3+ years of industry experience preferred
• Bachelor’s Degree is required
• Must live by the ABC’s of BPG
  • A is for Accuracy, Accountability & Appreciation
  • B is to Be of service, Be Present & Be Mindful
  • C is for Clarity in Communication, Consistency in Message & Commitment

In exchange for your commitment and passion, we offer the following:

• Competitive salary and bonuses
• Full employee benefit and retirement package
• PTO Benefits
• Flexible summer hours

If you have the right candidate in mind, please send a resume to Ann Derrig. She will follow up to begin the interview process.

Ann Derrig, Director of Operations