Account Coordinator - Replacement & Leisure Division

Overview
As we continue to build our team in support of our vision to be the world's best and most trusted mobility company, the Replacement & Leisure Division is excited to announce the opening of an Account Coordinator!
The Account Coordinator will complete various tasks related to supporting the Replacement/Leisure Team, including being a customer service contact for their account base and also providing sales support to the team.
This position is located at our Corporate Headquarters in Clayton, MO, with a hybrid schedule.
Enterprise offers an excellent benefits package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, paid time off, and organizational growth potential.
Compensation decisions will be made based on factors that include, but are not limited to experience, education, location and skill level
Company Overview
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.3 million vehicles and accounted for nearly $35 billion in revenue through a network of more than 10,000 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities

• Act as a knowledgeable resource for all Replacement/Leisure customers, including being the primary liaison for initial questions and requests between the customer and branch rental operations when necessary
• Respond in a timely manner to the changing needs of the customer while maintaining a high standard of quality
• Format and deliver reports requested from Account Manager and deliver ad hoc reports for AVPs/VPs
• Update all required information in the various customer data bases
• Assist team with preparation for external customer sales meetings, including documents, materials and presentations
• Assist the team in coordination of customer communication, including sending letters, emails, meeting agendas and invitations for special events
• Handle any special requests from the account or coordinate with applicable support area
• Communicate any urgent issues to the Account Owner for immediate handling

Equal Opportunity Employer/Disability/Veterans
Qualifications
Minimum:

• High School Diploma/GED
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Three (3+) or more combined years of Administrative/Office experience AND customer service experience in a professional work environment (office environment)
• Previous experience drafting, composing and editing communications

Preferred:

• Prior experience in a sales support or logistics role

Competency Based:

• Executing
• Customer Service
• Detail-Oriented
• Communication