Account Coordinator - Bethesda, Maryland

Hui Huliau Technology Services, a subsidiary of Hui Huliau, a Global Federal Government Contracting Firm, is seeking an Onsite Account Coordinator. This position is in Bethesda, Maryland.

The Account Coordinator (AC) is responsible for managing the MHS GENESIS Account Provisioning process at assigned Military Treatment Facilities. This includes assignment and coordination of end user MHS GENESIS required training:

• Attend informational meetings, conference calls and briefings regarding MHS Genesis roles and account related topics.
• Assigns and coordinates required MHS GENESIS end user training. Requests training domain access.
• Coordinates with Issue Resolution Specialist to support resolving issues related to end user MHS GENESIS accounts.
• Submits tickets to initiate MHS Genesis account creation and provisioning for end users.
• Troubleshoots issues with end users who are experiencing functionality problems related to their MHS GENESIS account.
• Identify, evaluate, and provide feedback to contract managers on issues or improvements.
• Conducts presentations during meetings to address MHS GENESIS account provisioning updates and/or MHS GENESIS training coordination trends.
• Other duties related to above as required.