Academic Advisor (Student Services Professional II)

Job no: 537431
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
Position Description

POSITION SUMMARY

The Academic Advisor serves as a staff member in the Fowler College of Business assigned to the Center for Student Success (CSS). Under general supervision, the position provides individual and group information and advising for a student population of approximately 8,000 undergraduates in Business Administration and participates as a team member in the development of Center for Student Success policies and procedures and supports SDSU’s Coordinated Care Advising network.
The position will be responsible for the academic advising of an assigned caseload of prospective and current students within the Fowler College of Business. Under the general supervision of the Assistant Dean for Student Affairs and the Co-Lead Academic Advisors, the position will advise students through individual appointments, group advising sessions, over email, in person, telephone, and Zoom. The Academic Advisor will counsel academically at-risk students and those not making progress towards degree to identify possible solutions and make referrals to appropriate College and campus resources.
The position is an integral part of the Center for Student Success team and will provide staffing support at related events and assist other staff members a s needed for successful maintenance of the unit’s goals. Some evening and weekend hours will be required.
SDSU is an innovative institution that promotes and supports diversity, equity, and inclusion in everything we do: research, teaching, professional development, student experiences in and outside the classroom, and community relationships. Our values compel us to foster such an environment, where community members of all identities can thrive. We embrace SDSU’s identity as a Hispanic-Serving Institution on the border and recognize our residence on Kumeyaay land. The successful candidate will have a demonstrated commitment to serving and/or addressing issues related to underrepresented populations.
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs (Some evening and weekend hours will be required.)
The individual hired into this role will work on campus at SDSU in San Diego.

DEPARTMENT SUMMARY

The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for the Career Management Center, a Director for Assessment, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business.
The Center for Student Success within the College provides all academic and informational advising for prospective and current students in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 1,800 students/11,000 guests); undergraduate academic advising, tutoring, study abroad, incoming first year and transfer student orientation among others.
For more information regarding the Center for Student Success, click here.
For more information regarding the Fowler College of Business, click here.

EDUCATION AND EXPERIENCE

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.
Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the Student Services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A masters degree in a job-related field may be substituted for one year of the professional experience.

KEY QUALIFICATIONS

• Three years of experience working in a college or university’s admissions, advising, evaluations, registrar, or other student service-related office is preferred.
• Experience working with a large diverse student population and presenting to diverse audiences in varying sizes.
• Working knowledge of barriers for students from underrepresented groups. Demonstrated ability to establish and maintain cooperative working relationships with a diverse range of students, staff, and faculty. Ability to recognize multicultural, multisexed and multi-aged value systems and work accordingly.
• Experience in student advising.
• Experience explaining and interpreting academic policies governing a public or private university either in person, on the phone, via Zoom or email.
• Master’s degree preferred.

Please refer the Job description for details