1St Shift- Quality Technician

In the performance of their respective tasks and duties, all employees are expected to meet the following:

• Perform quality work within deadlines without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Deliver excellent customer service to both internal and external customers.
• Demonstrate the Core Values: Expertise, Service, and Passion.

Strategic Importance of this Role

The Quality Technician supports company quality objectives by inspecting products, conducting product and process verification tasks and providing overall quality assurance assistance. Understands material certifications, material properties of steel, basic statistical process controls in a manufacturing environment, process variation, sampling plans, and inspection techniques.

Essential Duties and Responsibilities and Leadership Competencies

The Quality Technician utilizes knowledge of blueprints, schematics, and instructions to ensure that all items are designed and built correctly. Must be able to understand and interpret Geometrical Dimensions & Tolerance (GD&T).

Execution of Quality Responsibilities

• Create inspection plans for production based off the print and customer requirements.
• Complete first part inspections, in-process inspections and final inspections.
• Measures and collects data for PPAP documentation (ISIR’s, Control Plans, FMEA’s, etc.)
• Select and utilize appropriate quality measurement tool and utilize proper inspection techniques to perform dimensional, material, and visual inspection verification of product for compliance to engineering drawings, standards, and customer specifications.
• Operate quality measurement devices such as CMM, Romer, and FaroArm.

Lean Initiatives

• Drive, implement, and maintain lean initiatives.
• Assist in the identification of cost savings goals.

Maintains Quality Standards

• Embraces the Quality Management System in all activities.
• Train and coach quality inspectors.
• Responsible for maintaining a neat work environment and for conforming to applicable quality standards.
• Applies internal quality policies and procedures in support of the Company’s mission and customer standards.

Accountability

• Strong conflict resolution skills and leadership experience.
• Takes ownership and responsibility for assigned tasks, ensuring timely and accurate completion.
• Demonstrates a proactive approach in problem-solving and decision-making being accountable for the outcomes.
• Adheres to scheduled working hours, arriving promptly and being present for the entire duration of the shift.
• Maintains regular and consistent attendance, minimizing unplanned absences or tardiness.
• Notifies the supervisor or appropriate personnel in advance of any planned absences or request for time off.
• Maintains a high level of transparency and integrity in all work-related activities.
• Builds a reputation for dependability and trustworthiness through consistent performance and reliability.

To perform this job successfully, an individual must be able to accomplish each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Competencies and Native Genius

Work Environment/Safety: Promotes mutual respect, keeps workplace clean and safe, and supports safety programs.

Dependability: Meets commitments while working independently. Accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.

Productivity: Manages a fair workload, volunteers for additional work, and prioritizes tasks. Develops good work procedures, manages time well, and handles information flow.

Quality: Attentive to detail and accuracy and committed to excellence. Continuously looks for improvements, monitors quality levels, finds root cause of quality problems, and owns/acts on quality problems.

Qualifications

Education & Experience:

Associate degree in Engineering or 4 years of related experience and/or training; or equivalent combination of education and experience. Experience using CMM, FaroArm, or Romer preferred.

Tech Skills:

• Advanced computer skills. Proficient in Microsoft Outlook, Word, Excel, and PowerPoint and Database systems.
• Critical Thinking: Able to display high level reasoning skills to solve multiple, complex situations.
• Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
• Quantitative Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Technical Skills: Understands specialty equipment, keeps knowledge up-to-date, is a technical resource for others, follows technology practices and standards
• Decision Making/Judgment: Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
• Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task,
• Stand for extended periods of time, sit, climb, balance, stoop, kneel, crouch, or crawl.
• Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 50 pounds or more.
• Use close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Other Skills:

Cultural Fit – Company’s Core Value and Behaviors

Personal success is not solely determined by external factors, but rather, it is greatly influenced by your own actions, mindset, and choices. To positively impact your own success, it is essential to take ownership of your goals, aspirations, and development.

At Superior Tube Products, we believe in the power of living our core values. By embracing our core values, we unleash our collective potential, drive innovation, and create a positive impact on our customers, coworkers, and the world around us. Together, we will strive for excellence, embrace diversity and inclusivity, promote integrity and transparency, foster collaboration and teamwork, and continuously learn and grow. By living our core values, we not only inspire each other, but we also inspire those we serve. Together, we can make a meaningful difference and achieve extraordinary success.

In every project and interaction, I will choose to make a conscious effort to embody these values and lead by example. These values and behaviors are not just ideals to aspire to, but fundamental drivers of success and excellence. I am committed to embracing the core values and THRIVE.

Expertise

Service

Passion

I will master the details of my job. I love to learn, and I commit to continuous improvement of my talents and skills. I am not afraid to take on new challenges and opportunities to develop myself

I appreciate that our Company, and my role, will not exist if we do not serve the needs of our stakeholders.

I commit to bringing my best self to my work every day. I think of ways to improve myself, my work, and my Company at all times.

T

Take Ownership

I seek out opportunities to have an impact. I take action when things aren’t right and do not wait to be told what to do. I bring solutions, not problems, to situations. I admit when I am wrong and take accountability to resolve the situation. I finish what I start.

H

Have Fun

I will discover and match talents with roles so that work is fun. I will eliminate self-limiting thoughts and behaviors, expect to win, and celebrate success. I will be cheerful and positive thinking at all times. I understand that attitude drives behaviors which drive results. No cynicism.

R

Create Raving Fans

I learn the needs of my stakeholders so I can anticipate and exceed their expectations. I “make it easy” for them to do their best.

I

“I’ve Got Your Back

I am team-oriented and focus on “we” vs. “me”. I am committed to the success of my teammates, my Company, and our stakeholders. I am honest and open in all relationships, including providing timely feedback and coaching. I do not throw others ‘under the bus’.

V

Create Value Every Day

I bring results, not reasons. I use my expertise, actions and decisions to create value for my stakeholders. I maintain focus on the activities that truly make an impact.

E

Embrace Change

I understand that the world and business conditions change constantly. I remain flexible and open to supporting changes needed to serve our stakeholders, seize opportunities, and continually improve.

Accountabilities and KPI’s

Key Performance Indicators (KPIs) are essential tools that drive organizational success and individual growth. They provide clear targets and measurable benchmarks guiding us towards achieving strategic objectives and desired outcomes. By taking ownership of my KPIs, I can ensure alignment with my role, responsibilities, and aspirations. By regularly monitoring my progress, and analyzing performance data, I can take control of my success, drive meaningful impact, and contribute to the overall achievement of Engineered Seal Products.

Key Performance Indicators

Expeditious Task Completion & Accuracy

Minimum 3 out of 5 score (rolling 3 month)

Engagement with Product & Process Issue Resolution

Minimum 3 out of 5 score (rolling 3 month)

Monthly Participation with 2 Second Lean & MDI

100%

Quality of Communication

Minimum 3 out of 5 score (rolling 3 month)

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with abilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

I have entered into my employment relationship with the Company voluntarily and understand that there is no specified length of employment. I understand and agree that no one can enter into an agreement on behalf of Superior Tube Products for any specified period of time unless captured by a written employment contract, which must be signed by the President. Accordingly, either the Company or I can terminate the relationship at will, at any time, with or without cause, and with or without advance notice.

Furthermore, I understand this A-Player Performance Blueprint is neither a contract of employment nor a legally-binding agreement. I understand that an A Player is the top 10% in the industry for the position as defined by this agreement, and I commit to being an A-Player while also living the Company’s core values and behaviors.