Quality Control Technician

Overview
The Global Filter Quality Control Technician will report to the Engineering Manager and will be based in Cedar Rapids, Iowa. The Quality Control Technician will execute procedures and methods for the inspection and testing of Global Filter's raw materials, finished products, and returned goods. They play a pivotal role in Global Filter's success by conducting physical testing, data collection, data & product analysis, and managing documentation. The Quality Control Technician will have a strong understanding of the Global Filter product portfolio, production processes & procedures, root-cause analysis best practices, facilitating resolution efforts with products and processes, and internal technical support with various equipment.
The ideal candidate will be a self-motivated quick learner, with sufficient technical inclination and a strong bias for action. The candidate will possess a customer-centric mindset, Quality Control skills, sound communication skills, analytical skills, the technical knowledge to adapt to customers' needs through problem solving, and be comfortable presenting and utilizing several video and/or phone conferencing tools.
Responsibilities

• Collect and record Level II and Level III quality data for incoming raw materials (predominantly blueprints & filter media) in accordance with standard procedures
• Maintain the quality records, SOP's, and work instructions
• Evaluate & disposition Non-Conforming Materials & returned goods from customer through Corrective Action Report (CAR) & Supplier Corrective Action Report (SCAR) process
• Perform regular internal audits and assist with periodic quality assurance audits
• Manage Global Filter's calibration program
• Participate in continuous improvement program
• Assist with the development and implementation of training and quality assurance programs through our continuous education program, Global University
• Utilize various testing materials and equipment to ensure Global Filter's products meet and exceed customer expectations
• Train Production team members on quality assurance best practices and procedures
• Consistently available to production staff; ensures work responsibilities are covered when not available
• Partners with internal teams to support projects associated with new or existing product initiatives
• Prepare and issue certificate of conformance & certificate of analysis
• Collaborate with customers, customer service, product management, sales, and marketing teams to ensure that customer needs are met, as needed
• Other duties and responsibilities as assigned

Knowledge, Skills, & Abilities

• Excellent verbal and written communication skills for responding to questions from both internal and external customers
• Proficient at influencing others while demonstrating a confident and positive attitude
• Must possess strong problem-solving skills to lead resolution efforts focused on creating an exceptional quality for our customers
• Knowledge on lean manufacturing & six sigma is preferred
• Ability to work independently as a self-starter, take initiative to provide solutions in the absence of perfect data
• Must be able to adapt and work effectively with a variety of customers and changing situations
• Possess excellent organizational skills with very effective attention to detail
• Robust time management skills are essential
• Skilled at working within deadlines and prioritizing multiple projects with minimal supervision to meet changing business needs
• Demonstrated organizational, problem-solving, and analytical skills
• Must be able to maintain confidentiality
• Must be committed to expanding product knowledge and utilizing all available resources while striving for continuous improvement, both professionally and for business success
• Proficiency in use of Microsoft Office; specifically, Outlook, PowerPoint, and Word
• Particularly strong Microsoft Excel skills
• Working knowledge of teleconference tools

Qualifications

• Associate's Degree or equivalent technical training in Engineering, Quality Control, Continuous Improvement, or related field is preferred; High School Diploma or equivalent is required
• Minimum of three (3) years of Quality Control or related experience is required
• Ideal candidate will have sufficient working knowledge in Quality Control tools & equipment, incoming inspection, project management, or fluid handling products
• Ability to read and understand engineering drawings & specifications
• Process filtration experience strongly preferred
• Willingness to work side-by-side with all levels of the team, including on the production floor

Ideal Attributes

• Exceptional attitude!!
• Driven to succeed - creative, self-starter
• Trusting & supportive leader with ability to help the Global Filter team succeed
• Excellent problem-solving skills & entrepreneurial mindset
• Must be a strong team-player with the ability to work autonomously
• Strong Bias for Action!!
• Excellent interpersonal, written and verbal communication skills as well as ability to utilize appropriate e-mail and telephone etiquette
• Strong time-management skills and the ability to organize and prioritize

Physical Demands
While performing the duties of this job, the employee is frequently required to do the following:

• Sit or stand for prolonged periods.
• Must be able to lift up to 40 pounds at times
• Work flexible hours

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced to communicate the way this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Filtration Group will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Filtration Group is committed to creating an inclusive work environment for all team members, regardless of race, gender, religion, sexual orientation, age, disability, genetics, veteran status, marital status, or any other characteristic protected by law. We believe the work we do and the mission we spread is at it's best when everyone feels free to be their most authentic self.
About Filtration Group
Filtration Group is on a mission to make the world safer, healthier, and more productive. With a passionate workforce, global footprint and world class engineering and manufacturing capabilities, we are driving innovation and developing solutions across a broad spectrum of applications in the fast-growing and rapidly-evolving global filtration industry. We are committed to maintaining an entrepreneurial culture built on a foundation of trust and in which our leaders exhibit a strong bias for action.
Global Filter is part of Filtration Group. Filtration Group is a global market-leading provider of filtration consumables that drives innovation and delivers solutions across a broad spectrum of applications and end-markets, with a focus on life sciences, indoor air quality, and industrial technologies.
The Company began in 2009 and has rapidly grown organically and through a thoughtful acquisition strategy to be a global leader in the highly attractive filtration industry. Filtration Group operates across a wide variety of attractive end markets and produces mission critical products with high replacement rates. Over 80 percent of the Company's revenue comes from replacement / consumable products, many of which are specified into customer's products or processes.
With a global workforce of nearly 10,000 dedicated team members and a footprint that spans 27 countries, we are committed to partnering closely with our customers to further our mission to make the world safer, healthier, and more productive.
Cultivating Talent and building strong Teams are critical to our success. We know that fulfilling our mission is only possible when we foster an entrepreneurial culture built on a foundation of trust, in which our leaders exhibit a strong bias for action. Join us as we build a truly remarkable company that will long outlast us!