Address
Form of work
SalaryJob Description
Claim Management Representative
Reports to
Claim Management Team Lead
JOB DESCRIPTION
Summary/objective
Independently managing a caseload of complex workers Compensation Claims for our customers.
Essential functions
- Convert information from new injury packets into our database system.
- Create an event for a follow up appointment
- Add notes into the database system
- Complete follow-up slips
- Submit the injury into the workers compensation carrier
- Email the employer with updates
- Communicate by phone and email with adjusters, clinics, injured workers and employers
- Close claims
- Audit injuries for OSHA
- Attend claim reviews
Travel required
- May have to travel to customer for the claims review
Required education and experience
- Excellent oral and written communication skills
- Organizational skills
- Ability to work in a team environment
- Data entry
Preferred education and experience
- Bilingual
- Medical background
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Work setting:
- In-person
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Required)
- Customer service: 1 year (Required)
- Medical records: 1 year (Preferred)
Language:
- Spanish (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
