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Form of workJob Description
Position: Workday Solutions Analyst
Manager: Associate Director for Workday Solutions
The Workday Solutions Analyst will provide primary support for Workday at Stevens, including both HCM and Student modules. Responsibilities include business process and security administration, reporting, and change management. The person in this position must have in-depth knowledge of Higher Education business processes to provide functional areas with effective solutions. The successful candidate will be able to perform research autonomously and steer small to medium-sized groups. It is imperative this candidate has a passion for teamwork and values effective communication. This person will assist colleagues from all academic and administrative units to continually help and enhance Workday functionality. A data-based and problem-solving mindset, creativity, communication, and customer-centricity are key characteristics for this position.
Responsibilities
● Engage functional area users with their Workday enhancement requests and resolve in cooperation with the Workday Solutions team and self-directed research via Workday Community
● Configure and modify Workday business processes as required based on functionality and business choices
● Assist with the management of all Workday security processes
● Drive small and medium-sized working groups on discovery sessions as well as resolution
● Troubleshoot with functional area and end-users any issues which arise to ensure they are properly investigated, documented, and resolved
● Create, maintain, and schedule delivery of Workday reports to end users
● Communicate issues, bugs, and configuration problems with Workday Support
● Develop documentation, guidelines, and training materials for all users of Workday
● Proactively and continuously pursue professional development and training
● Perform additional duties as assigned
Requirements
● 2+ years of professional experience with the Workday platform; experience including Workday Student preferred
● Confidence in ability to be curious and a self-starter while maintaining expertise in partnership
● Proven organizational, prioritization, and planning skills with an ability to work on multiple projects simultaneously and collaboratively with cross-functional units
● Ability to examine business operations and translate business needs into system solutions
● Excellent relational, written, and oral communication skills, and the ability to communicate effectively with both technical and non-technical audiences
● Experience capturing requirements and documenting business processes
● Bachelor's degree in a data-based, business, or technology-related field; or equivalent training and experience
About Information Technology:
The integration of advanced technology throughout all levels of study is ubiquitous across universities – it facilitates digital transformations and ultimately shapes the future of higher education.
At Stevens, our legacy is built on technology. The Division of Information Technology not only acknowledges but wholeheartedly supports this opportunity to drive our community's advancement in technology and innovation. In order to foster collaboration in the areas of teaching and learning, student success, research and scholarship, service and outreach, and administrative operations – we implement value-driven strategic solutions and support new technologies with enhanced security in an increasingly remote space. Along the way, the Division of Information Technology strives to meet global challenges that require us to turn inward, unveiling a shared vision of empathetic leadership, accountability, and exceptional customer-centric services that fully support and empower our students, faculty, staff, alumni, and the vision and mission of Stevens.
Department
Office of Enterprise Platform and Data ServicesGeneral Submission Guidelines:
In order to be considered a candidate for any job at Stevens, you must submit an online application. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.
Still Have Questions?
If you have any questions regarding your application, please contact Jobs@Stevens.edu
EEO Statement:
Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.
Stevens is building a diverse faculty, staff and student body and strongly encourages applications from female and minority candidates as well as veterans and individuals with disabilities. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.
Jeanne Clery Disclosure:
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. You can obtain a copy of this report by accessing the following web site: http://www.stevens.edu/sit/police
