Work From Home - Appointment Setter / Dispatch For A Sprinkler Company

We are seeking a Work From Home - Appointment Setterfor a Sprinkler Company to join our team! You will be responsible for setting appointments for our 3 crews.
Responsibilities:

• Manage customer appointments and dispatch
• Provide information about our services
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of our services
• Must type proficient - 95% of our interactions are through written interactions. 
• Other remote office duties such as expense reporting and bookkeeping will be required. 

​Qualifications:

• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Previous appointment setting for home services is desired but not required.

Work Requirements

• Work days are generally Monday and Tuesday 8-5 / Wednesday - Friday 8-1 or as needed / Saturday is optional. There is some flexibility to work off and on throughout the day and into early evening. The 8am start time is mandatory.
• We can train via remote workstation or in-person at our office. 
• You must have a a personal computer or laptop, additional display and reliable internet. 
• This is a seasonal position. Our business shuts down in November or after the first snowfall.