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SalarySummary
Crew Members can control their own earnings by hitting sales goals and incentives. We want every customer to become a member of Woodie's and be a part of our family. Each time you sell a membership, you will be rewarded through our incentive compensation plan!
As a Woodie’s Crew Member, you’ll deliver WOW service to every customer and ensure a positive and enjoyable customer experience every day. Crew members should always strive for the best output of vehicles, while maintaining site safety, cleanliness, customer engagement, and membership sales.
Essential Duties and Responsibilities include the following:
Must display the 5 old school values at all times. Those values are: courtesy, hustle, ownership, pride and trust.
Help members and customers select products based on their needs.
Hustle, smile and show good engagement with staff and customers.
Engage in ground maintenance activities including the general cleaning and upkeep of buildings and equipment, including buffing, dusting, sweeping, mopping, vacuuming, and washing windows.
Assist other departments as requested, including unloading and storing supplies.- Perform preventive maintenance and cleaning as directed by manager with the company provided tools, equipment, and supplies.
Maintain knowledge and implement current sales, promotions, and company policies.- Adhere to all health, safety and security practices in the performance of the job.
Any and all other duties as assigned by the Car Wash Manager or Car Wash Assistant Manager.
We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Competencies:
Customer Service: Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Attendance/Dependability: Arrives at meetings and appointments on time. Begins working on time. Ensures work responsibilities are covered when absent. Keeps absences within guidelines. Schedules time off in advance.
Job Knowledge: Competent in required job skills and knowledge. Displays understanding of how job relates to others. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Requires minimal supervision. Uses resources effectively.
Teamwork: Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.
Sales Skills: Achieves sales goals. Initiates new contacts. Maintains customer satisfaction. Maintains records and promptly submits information. Overcomes objections with persuasion and persistence.
Initiative: Asks for help when needed. Looks for and takes advantage of opportunities. Seeks increased responsibilities. Takes independent actions and calculated risks. Undertakes self-development activities. Volunteers readily.
Physical demands:
The physical demands described here are representative of those that must be met by a Crew Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Crew Member is regularly required to stand and/or walk for long periods of time. The Crew Member is frequently required to stoop, kneel, crouch, or crawl. The Crew Member must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception.
Travel requirements:
This position is based at a Wash Shack location and requires travel to and from work and home. The position may require travel to and from field store locations or other locations as necessary and would normally equate to less than 10% of the employee’s time.
Work authorization/security clearance requirements:
Must be legally authorized to work in the United States.
Affirmative Action/EEO statement:
We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
