Benefits Analyst (Hybrid - Reston, VA or Malvern, PA)

Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success.  We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries.  We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

As a partner to the Senior Director, Global Benefits, the Benefits Analyst will engage with employees, managers, business partners and vendors to provide superior service in benefits administration, benefits onboarding, policy development, system improvement, employment law compliance, program implementation, communications, and education to ensure a positive employee experience. This role requires a keen eye for detail, strong analytical skills, and excellent communication abilities to effectively communicate with various stakeholders.

Where you will make an impact

• Support the administration of Ellucian’s comprehensive U.S. and company-wide global employee benefits programs to meet employee needs across physical and mental health, wellness, leaves, time off, retirement and perk programs.
• Responsible for monitoring benefit management systems, human resources information systems and file feeds ensuring data accuracy across all systems. Identify and investigate issues and execute upon solutions and system improvements.
• Serve as primary point of contact for employee inquiries regarding benefit programs and company policies, providing timely and thorough resolution. Escalate complex issues to vendors or benefit team members.
• Host weekly new hire benefits orientation session providing employees with an engaging onboarding experience and smooth integration into Ellucian benefits.
• Manage and support all leaves of absence including FMLA, Short-Term Disability, Long-Term Disability, Parental Leave, Bonding Leave and Military Leave. Work with employees, managers, leadership, and third-party administrator to maintain communication and appropriate system status. Continuously improve the process and communications to support the employee experience.
• Partner with Payroll to ensure accuracy of benefit deductions such as benefit premiums, 401(k) elections, pre-tax and post-tax elections and leave pay by perform regular audits and reconciliations. Relay relevant updates to payroll in advance of each payroll cycle.
• In partnership with the benefits team and vendor partners, develop and deliver creative communication activities and events to engage employees in learning about available benefits options, enrollment procedures, changes in benefits programs and/or educational opportunities to support their personal health and well-being.
• Coordinate open enrollment activities including system integrations, program implementations and communications to support and deliver an effective annual program renewal.
• Responsible for benefit vendor billing process including new vendor set up and tracking of spend against purchase orders. Audit and submit invoices for timely payment.
• Support internal reporting and external audits as assigned.
• Establish and maintain excellent relationships with outside vendors providers.
• Collaborate cross-functionally across the People Team and organization to support and promote Ellucian programs, initiatives, and activities.
• Support other projects as assigned.

What you will bring

• 2-3 years of experience in a corporate environment
• Thorough understanding of employee benefits regulations, people processes and confidentiality, including ERISA, ACA, FMLA, COBRA, HIPAA, and other relevant laws.
• Strong analytical skills with the ability to interpret data and analyze trends
• Excellent communication skills with the ability to articulate complex information in a clear and concise manner
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis
• Passion for creating and providing a top-notch employee experience in a fast-paced, highly collaborative environment
• Strong organizational skills with the ability to manage multiple tasks simultaneously and meet deadlines
• Employee benefit administration experience preferred

• Comprehensive health coverage: medical, dental, and vision 
• Flexible time off 
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
  • Headspace Care (mental health)
  • Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups 
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Education Assistance Program 
  • Professional development opportunities

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