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Salary- Bachelor's degree (preferably in a related field) or equivalent work experience required.
- One (1) of the following required:
- One (1) year experience in Information Technology or project management.
- One (1) year relevant healthcare experience.
- One (1) Epic certification/accreditation/proficiency required within six (6) months of hire.
- Experience in a healthcare environment preferred.
- Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues.
- Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.
- Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution.
- Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership.
Epic Ancillary and Integration is seeking to hire an Epic Support Analyst for Willow applications. We are looking for candidates who take initiative, enjoy a team atmosphere, are willing and ready to learn, who are engaged and ready to provide great customer service.
Desirable candidates will have Epic Willow experience, either as an end-user or an analyst.
This is a remote position in which we are able to employ in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin
Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Apps Delivery and Ops function manages the operations of our existing services and implements new technology into the organization on behalf of our business customers. Our team includes the 24/7 service desk, application operations and implementation teams.
Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 – 100% of the time)
WALK - INCLINE
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0-20 Lbs
LIFT (Knee to chest: 24"-54") 0 – 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
BEND FORWARD at waist
KNEEL (on knees)
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
STAND
WALK – LEVEL SURFACE
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
ROTATE TRUNK Standing
REACH - Upward
SIT
ROTATE TRUNK Sitting
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
None specified
Location: Samaritan Health Services · SHS IS Apps Delivery & Ops
Schedule: 1.0 (80 hrs/pp), Day
