Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals.
Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods.
Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals.
Oversee daily operations while controlling and managing inventory and logistics.
Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service.
Maintain a safe and healthy work environment by following the existing safety guidelines and procedures and by complying with legal regulations.
Responsibilities
Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime.
Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary.
Meet regularly with warehouse team to analyze productivity and develop actionable plans for loss prevention.
Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages.
Receiving and recording of new inventory as it is delivered.
Controlling and monitoring the budget of the warehouse in coordination with the Finance Department.
Required skills and qualifications:
High school diploma or equivalent.
Three or more years of experience in a warehouse role supervising employees.
Proficiency with warehouse procedures and policies.
Excellent problem-solving skills and leadership qualities.
Ability to work collaboratively with all levels of company staff.
Ability to deliver effective feedback, both written and verbal.
License to operate a forklift.
Valid driver’s license.