AddressResponsible for ensuring quality customer service; through the efficient operation of the warehouse/ shipping and receiving department by processing orders for receipt and shipment in a complete, accurate and timely manner, according to sales orders, work orders and other directives by performing the following duties.
Duties & Responsibilities: include the following. Other duties may be assigned.
- Maintains clean, orderly, and safe work areas at all times.
- Maintains tools and equipment in a clean, orderly, and safe manner.
- Adheres to all company policies and procedures paying special attention to health and safety procedures.
- Follows daily manufacturing sales orders giving special attention to various materials.
- Completes appropriate paperwork for deliveries and submits to management each day.
- Records labor and materials used in filling orders on documents according to established procedures.
- Communicates delivery problems to customers and management promptly.
- Assists customers at the sales counter with will-call orders and walk-ins.
- Completes customer orders to include obtaining appropriate material from storage in accordance with picking ticket.
- Prepares Bills of Ladings for truck shipments and UPS documentation for parcel shipments.
- Pulls products from inventory and packages them for shipment, recording information in an accurate and timely manner according to established policies.
- Prepares shipments to include boxing materials, labeling with appropriate shipping information, and completing appropriate paperwork.
- Performs spot checks of products to ensure adherence to approved quality standards.
- Loads and unloads shipping trucks as required by operating fork trucks pallet jacks, lifting and carrying merchandise and stocking in appropriate areas throughout the warehouse.
- Verifies quantities of deliveries and merchandise serial numbers by comparing merchandise to packing slips.
- Visually inspects deliveries for damage and notifies management of discrepancies.
- Reports any malfunctions, concerns, or discrepancies to supervisor.
- Maneuvers heavy materials with the use of forklift, pallet, and hand truck as required.
- Monitors related supplies and requisitions necessary additions.
- Completes some fabrication by hose cutting and crimping, pipefitting, drilling, sawing, grinding, testing and other procedures.
- Assists in other areas of operations including shipping, fabrication, building maintenance, and service department.
- Performs other related duties as assigned.Duties and responsibilities may change at any time with or without notice.
Required Skills & Abilities:
- Computer Keyboard
- Customer Service
- Fork Truck Operations
- Interpersonal Relations
- Math Aptitude
- Mechanical Aptitude
- Oral Communication Skills
- Organization
- Planning
- Reading Skills
- Time Management
- Use of automated weighing equipment.
- Use of computerized ERP system.
- Use of hand and power tools
- Written Communication Skills
Education & Experience:
- High School Diploma or GED equivalent.
- Prior shipping & receiving work-related experience required.
Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manually lifting up to 70 pounds.
- Use of written and oral communication.
- Capable of standing/walking more than 80% of work time.
- 100% of working time (except for assigned breaks) is spent on the production floor.
