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SalaryJob Title: RTV Coordinator
Shift : Monday - Friday 8am - 5pm
Location: Keene, NH 03431
Duration : 07 Months with possible extension
Pay: $18-$21/-Hour
Job Summary:
We are seeking a detail-oriented and organized RTV Coordinator to support our operations by efficiently managing Return to Vendor (RTV) requests. The successful candidate will be responsible for coordinating the process of returning products to vendors, ensuring accuracy and compliance with company policies. This is a temporary position, and the RTV Coordinator will play a crucial role in maintaining efficient inventory levels and fostering positive relationships with vendors.
Key Responsibilities:
1. RTV Process Execution:
Receive and review RTV requests, ensuring completeness and accuracy of documentation.
Coordinate with internal departments to gather necessary information for the return process.
Prepare and organize returned products for shipment, ensuring compliance with vendor requirements.
2 Vendor Communication:
Communicate with vendors to obtain return authorizations and shipping instructions.
Maintain regular communication with vendors to track return shipments and ensure timely processing.
3 Documentation and Record-Keeping:
Maintain accurate records of RTV requests, including tracking numbers, reasons for returns, and product conditions.
Ensure all necessary documentation, such as packing slips and return labels, is prepared and included with return shipments.
4 Quality Assurance:
Inspect returned products for damages or discrepancies and report findings to relevant departments.
Collaborate with Quality Control to ensure returned products meet specified criteria.
5 Process Improvement:
Identify opportunities to streamline the RTV process and improve efficiency.
Provide feedback on vendor performance and suggest improvements to the overall return process.
Qualifications:
High school diploma or equivalent.
Previous experience in logistics, warehouse, or a similar role is desirable.
Strong attention to detail and organizational skills.
