A)Warehouse Management
-Overseeing warehouse workers
-Unloading and sorting shipments
-Coordinating Shipments and deliveries
-Tracking/Organizing/Updating Inventory
-Picking and Packing Ecommerce Orders
-Sorting, packing and shipping wholesale orders
-Purchasing warehouse supplies/Alerting the team when packaging is running low - Processing returns
-Repackaging and restocking returned items -Coordinating pickups with USPS,UPS,FedEx, and DHL -Troubleshooting logistics issues with the team
B) Customer Service
-Responding to emails in a friendly and timely manner
-Assisting customers with their orders and returns
-Managing returns through Shopify
-Accounts recievable for wholesale customers
-Customer service for wholesale customers - e.g. phone calls, reorders, WhatsApp messaging, scheduling meetings for line viewing etc.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- Employee discount
- Paid time off
License/Certification:
- Driver's License (Required)
Work Location: In person