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Form of workVolunteer Services Coordinator
The Volunteer Services Coordinator supports in the administration of all volunteer programs at the Detroit Zoological Society by helping to develop, implement and maintain all activities that pertain to recruitment, training, supervision, recognition, and evaluation of volunteers.
The Volunteer Services Coordinator will support, both publicly and privately, the principles of the Detroit Zoological Society, maintain a professional manner when dealing with all constituencies and always preserve an important level of confidentiality.
The Volunteer Services Coordinator will support, both publicly and privately, the principles of the Detroit Zoological Society, maintain a professional manner when dealing with all constituencies and always preserve an important level of confidentiality.
Principal Duties and Responsibilities
- Coordinate the recruitment and onboarding of new volunteers, including orientation, training, and recognition.
- Support and coordinate the development of volunteer recruitment plan.
- Assist with recruitment, check-in and placement for special events including early morning and evening shifts.
- Represent Detroit Zoological Society at community engagement events.
- Maintain Volunteer Database
- Coordinate and schedule volunteer requests
- Partner with Volunteer Services Manager and Assistant Manager to ensure department coverage.
- Coordinate volunteer activities including verification of critical staffed volunteer positions.
- Attend assigned operational and department meetings.
- Staff liaison with education to coordinate education programs including Volunteens, tours, and other educational activities.
- Perform other duties as assigned.
Qualifications
Education and Experience
Education and Experience
- Associate’s or bachelor’s degree in Non-Profit Leadership, Human Resources, Communications,
- Public Relations or related field.
- Experience as a volunteer or coordinating volunteers.
Knowledge, Skills, and Abilities
- Must be available for weekday, weekend, and evening shifts; irregular hours required.
- Working knowledge of Google Suite, Outlook, Microsoft Word, Excel, Publisher, and PowerPoint
- Internet proficiency.
- Excellent organizational, leadership and communication skills.
- Ability to meet deadlines and work in a timely manner.
- Ability to interact with various age groups in a professional manner.
Preferred
- Experience with volunteer administration is preferred.
- Experience with event planning is beneficial.
Working Conditions
The Detroit Zoological Society is open seven days a week. Regular work schedule includes evenings and weekends. Occasional early mornings are required. The work environment is generally comfortable and most work is indoors although the position requires work outdoors with exposure to seasonal weather conditions for special events and various regular activities of the Volunteer Services department.
Physical Requirements
This position requires sitting, standing, walking, bending, and stooping for extended periods, lifting and moving up to 20 pounds, and using standard office equipment and the computer.
The individual must be able to perform the job's essential functions satisfactorily with or without accommodations. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the role.
Just as we value and celebrate biodiversity, the DZS celebrates the diversity of our human community. We are committed to ensuring that our programs and facilities are fully accessible to create a welcoming and inclusive workplace for all.
