Volkswagen Shop Foreman

Position Description: Volkswagen Shop Foreman
Location: West Palm Beach
We're on the lookout for a dynamic and skilled Volkswagen Shop Foreman to lead our automotive dream team in West Palm Beach! As a crucial captain of our service department, you'll steer the ship toward success by ensuring top-notch vehicle maintenance and repair services for our cherished customers. Benefit from lucrative incentives, comprehensive training, and the chance to excel in a fast-paced, customer-centric environment. Don't miss out on this opportunity to be part of the action - apply now and start fueling your career!"
JOIN OUR Schumacher Family
Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong commitment to its customers and the community. We have an obligation to deliver the very best experience to our customers. With a strong focus on customer service, we have grown to be one of the top brands in South Florida. Schumacher carries a wide variety of vehicles, including Lincoln, Volkswagen, Infiniti, Volvo, Subaru, Chrysler, Dodge, Jeep, and Ram to name a few..
We are looking for dedicated, motivated, and top talent. Our philosophy is to always promote from within and advance and reward hard-working individuals. We offer the best compensation in the industry here in South Florida, and excellent benefit packages for our employees.
Why Choose Us? Here's just a few to mention.......

• Brand Icon Company in business for over "52 years."
• Comprehensive Health Benefits Program to include - Low rates for high and low deductible medical plans with United Health Care a nationwide carrier; Met Life Dental Insurance; Met Life Vision Insurance
• Free Basic Life Insurance
• Supplemental Insurance (STD/LTD, Life Insurance, Legal Consultative Services, Health Savings Account)
• Employee Assistance Program (Consulting Services, Work/Life Balance Support)
• 401K Savings and Retirement plan with company match
• Paid Time Off to include vacation time, sick time, major holidays, bereavement leave
• Family Fund, a company contribution to support employees with medical hardships
• Degrees at Work Program; earn your Bachelor's or Master's degree along with books for FREE at our Delray location
• Discounts to our employees on vehicles, service, and parts
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

If you are looking to make a difference and want to join a family company that appreciates and cares for its employees by rewarding hard work and commitment, Schumacher is the place.
Position Description:
The Service Shop Forman ensures that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.
ESSENTIAL JOB RESPONSIBILITIES

• Assists technicians in developing their skills and provides technical support when necessary.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Ensures all department employees receive appropriate manufacturer training.
• Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
• Ensures all repairs are assigned to technicians in an equal and fair manner.
• Ensures repairs are charged out correctly.
• Checks progress of each repair order throughout the day.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Road tests vehicles to quality-check work performed.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.
• Monitors technicians' daily productivity reports and corresponding payroll records.
• Monitors shop condition, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer.
• Ensures the proper care, storage, and inventory of special tools.
• Other tasks as assigned.

Requirements

• Have several years of experience working as an automotive technician or mechanic, preferably specializing in Volkswagen vehicles.
• In-depth knowledge of Volkswagen vehicles, their systems, and components is essential. This includes familiarity with Volkswagen diagnostic tools, software, and repair procedures.
• Experience in a leadership or supervisory role within a service department is also beneficial.
• Should possess relevant certifications, such as Automotive Service Excellence (ASE) certifications, especially those related to Volkswagen vehicles. Specific certifications may include ASE Certified Master Technician or ASE Volkswagen Technician.
• Must have a valid driver's license and clean driving record
• Knowledge in all aspects of automotive repair and maintenance
• Good knowledge of automobiles
• Effective analytical and communication skills
• Good reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Obtain and keep manufacture certifications up to date
• Perform Multi-point inspections 100% of the time
• Ability to work some scheduled Saturday's
• Service CLOSED on Sunday

All applicants must pass pre-employment testing to qualify for employment. Pre-Employment testing includes a successful background check and drug testing.
Schedule:

• Day Shift

Education/Requirements:

• High school or equivalent

Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.