Job Description
Job Summary:
Responsible for direct supervision of Shop Technicians for local branch.
Responsibilities:
• Oversees repairs, services, and maintenance provided by Technicians
• Responsible for schedules of Shop Technicians
• Maintains constant communication with internal and external customers by providing repair estimates, change recommendations, scheduling and completion dates
• Obtains customer approval for repairs
• Coordinates customer issues with CFAs and PSRs
• Opens and closes work orders
• Approves time records for Technicians on a daily basis
• Responsible for answering service-related phone calls
• Oversees maintenance condition of all rental units on the yard
• Evaluates work in process for accuracy and efficiency
• Maintains data base with scheduled preventive maintenance on company trucks, schedules repairs as needed
• Provides technical assistance to customers and Technicians
• Occasionally assists Technicians in completing repairs to equipment
• Responsible for overall condition of shop and shop equipment
• Adheres to company safety program and policies
• Performs other tasks as requested by management
Education/Experience/Skills:
• High School diploma or GED and a minimum two years at Vocational or Technical School
• Minimum five years’ experience as a heavy equipment Technician
• Proficient computer skills
• Excellent interpersonal skills
• General knowledge of maintenance, repair, parts department functions, and customer needs
Above job responsibilities are intended to describe the general level of work performed by an individual in this position. Listed responsibilities are not intended to be construed as an exhaustive list of responsibilities, duties and skills required for this position.
Linder is a drug free workplace
Linder is an equal opportunity employer