Address
SalaryJOB TITLE: VP of Ticket Sales & Services
REPORTS TO: Chief Operating Officer and Vice President of Sales - Zawyer Sports & Entertainment
COMPANY: Savannah Ghost Pirates Hockey Club
REPORTS TO: Chief Operating Officer and Vice President of Sales - Zawyer Sports & Entertainment
COMPANY: Savannah Ghost Pirates Hockey Club
POSITION OVERVIEW
The VP of Ticket Sales & Services is responsible for training, mentoring, motivating and coaching the Ticket Sales staff. The person in this position will be responsible for developing and implementing a Ticket Sales Plan designed to meet or exceed the annual sales goals set forth by ownership. The VP of Ticket Sales & Services will oversee the Sales and service activities related to season tickets, partial season ticket packages, group tickets, group hospitality areas, leased and nightly suite rentals and other ticket products created in the future. The VP of Ticket Sales & Services will be responsible for implementing effective systems to monitor the professional development and sales production of each member of the sales staff and the achievement of reaching or exceeding the overall sales goals set forth for each season.
The VP of Ticket Sales & Services is responsible for training, mentoring, motivating and coaching the Ticket Sales staff. The person in this position will be responsible for developing and implementing a Ticket Sales Plan designed to meet or exceed the annual sales goals set forth by ownership. The VP of Ticket Sales & Services will oversee the Sales and service activities related to season tickets, partial season ticket packages, group tickets, group hospitality areas, leased and nightly suite rentals and other ticket products created in the future. The VP of Ticket Sales & Services will be responsible for implementing effective systems to monitor the professional development and sales production of each member of the sales staff and the achievement of reaching or exceeding the overall sales goals set forth for each season.
Minimum Requirements:
- Bachelor’s Degree from a four-year college or university in Marketing, Sports Management, or Business-Related field required
Minimum of 5 years of sales experience required
Minimum of 3 years of management experience required
At least three (3) year of sports industry experience preferred
Exhibit exceptional work ethic, desire to succeed and passion for meaningful career in the sports industry
Ability to quickly assimilate new information and willingness to learn and apply Ticket Sales best practices
Proactive and eager to take on new projects
Superior written and oral communication skills
Willingness and ability to work long hours, including nights, weekends and holidays as required
Ability to work in a dynamic, high paced environment. Ability to handle multiple tasks at one time
Enthusiastic, tireless teacher, motivator and sales professional required
Excellent knowledge of PC systems including Word, Excel, and database management software
Ticketing software knowledge a plus
Superior communication skills, collaborative with strong leadership and interpersonal skills.
Proven track record in Ticket Sales – in terms of both personal accomplishments and leading successful sales teams.
Highest level of personal and professional integrity and ethics
Essential Functions:
- Maintains leadership and control over department.
Recruits, hires and trains all Sales Representatives.
Responsible for reporting revenue, commissions, and tickets.
Ensures that Sales Representatives are meeting all of their goals and objectives.
Establishes goals and incentive programs for sales staff.
Responsible for handling customer challenges and/or concerns as they relate to sales made by the department.
Organize and complete weekly sales reports
Prepare sales material and collateral.
Create weekly and monthly sales contests to create synergy within the department.
Continued training of sales staff to increase representative’s skill sets.
Research and implement “best practices” of sales events by networking with other sports teams.
Create a “true” sales environment.
Lead regular Ticket Sales staff meetings and facilitating discussion and sharing of ideas related to growing Ticket Sales revenue.
Develop and maintain a personal client base of season ticket, mini-plan and premium seat holders
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
