Vice-President Of Operations

The Vice-President of Operations will provide day-to-day leadership and management for assigned division while upholding the mission and core values of the company. Responsibilities may include:

• P and L management responsibility.
• Direct strategy towards the profitable growth and operation of the division.
• Closely monitor the operating and financial results against plans and budgets.
• Drive division to achieve and surpass profitability, and business goals and objectives.
• Develop, implement, and maintain strategic operating plans that reflect the long-term objectives and priorities of the company, including business planning and analysis, budgeting and risk management, processes and procedures.
• Lead sales effort and increase market share.
• Develop and/or hire the management team to create and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the growth objectives of the division and organization. Provide timely, accurate and complete business reports.
• Measure the effectiveness of internal and external operational processes.
• Foster a success-oriented, accountable environment within the division.
• Ensure that the operating objectives and standards of performance are not only understood but owned by management and other employees.
• Professionally represent the organization in its relationships with customers, business partners, suppliers, competitors, government agencies, professional associations, and similar groups.
• Develops, tracks and reports key performance measurements for their business unit.
• Maintain proficiency with company systems in accordance with company procedures and policies.
• Coordinate divisional support needs with human resources, accounting and support services departments.
• Serve as a brand ambassador with clients, industry and related professional associations and groups.
• Lead and manage company risk management efforts.
• Review contracts in conjunction with risk management.
• Promote a culture of risk awareness and accountability
• May serve as primary customer service representative for larger clients.
• Other duties as assigned.

Candidates must possess a high school diploma or GED; Bachelor's Degree Preferred.

Must have at least ten (10) years of experience in commercial facilities management.

Additional qualifications include:

• Exceptional customer service skills
• Great organizational skills
• Proficiency with Microsoft office products and be able to operate and maintain site specific security programs.
• Flexibility. On call 24 hours a day, seven days a week.

Essential personality traits and skills include:

• Ethics above reproach, treating all with respect and showing commitment to diversity and customer orientation.
• Polished and sincere interpersonal, people-management and conflict resolution skills.
• Demonstrated experience and knowledge working with budgets and financial objectives.
• Strategic thinker with financial acumen to grow the business while maintaining and retaining current business.
• Proven track record of excellence in service and financial management.
• Ability to thrive in a fast-paced, constantly changing, dynamic environment.
• Well-developed leadership skills, including a strong work ethic, excellent judgment, professionalism and dependability in all facets of work life.
• Respectful, constructive and energetic style guided by the objectives of the company.
• Innovative thinking with ability to apply new ideas to strategic objectives.
• Excellent communication skills, including highly effective written and oral delivery.
• Ability to establish and maintain effective working relationships with senior leadership, peers, subordinates, internal resources and clients.
• Ability to develop and engage people to achieve superior results.
• Passionate about coaching and development.
• Aptitude for hiring the best talent and effectively managing team performance.