Veterinary Receptionist / Customer Service Representative (Csr)

About Us: West Hollywood Animal Hospital (www.wh-ah.com) is an independently-owned, full-service, general practice, offering high-quality medicine in a pet friendly community. Join our fun and hardworking team, in a professional, supportive, and respectful, blame and judgement free work environment, where your contributions will be valued and recognized everyday.

Essential Job Duties: Answering and routing phone calls on a multi-line system; appointment and surgery scheduling; credit card and cash transactions; email correspondence; and general administrative support to the veterinary team.

Candidate Requirements: Ideal candidates should feel comfortable and confident as the face of the practice. Candidates should also be professional with outstanding Customer Service skills, have the ability to multi-task effectively while maintaining a positive attitude with attention to detail, be organized, and have excellent communication both in person and through writing. Empathy and compassion while being able to remain calm in an emergency situation will take you far in the veterinary field. Experience with Impromed Infinity is a plus! Priority given to college graduates.

Benefits:
Competitive pay
Paid holidays
Consistent annual bonus
96 hours of paid time off
Continuing education
Medical (including vision and dental) insurance
Retirement plan with matching contribution
LGBTQ+ and diversity friendly workplace
Employee pet benefits and generous discounts
Day shifts only, no overnights and closed Sundays
Free parking on site for our team members
Weekly staff meeting with catered lunch free for staff
Celebration of staff appreciation week and more!

Please send resume and cover letter. We look forward to hearing from you!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 5x8
• Day shift
• No nights

Work setting:

• In-person

Work Location: In person