Canyon Creek Animal Clinicinvest heavily in our teams' growth and development. We provide an emotionally intelligent work environment and strive to maintain a positive work/life balance.
- Help strengthen relationships with our clients by greeting them and their pet! Help new client’s complete registration and notify them of expected wait times.
- Educate clients and answer non-medical inquiries
- Maintain client relationships and service standards by responding to phone calls, taking messages, and transferring calls as needed. Regular monitoring of email and faxes.
- Schedule appointments, including in-office diagnostics and communicate with referring hospital staff to access patient records. Create appointment reminders, reschedule missed appointments.
- Maintains computer records with up-to-date client and patient data, verifies each patient entering the hospital.
- Maintains front desk, reception area, waiting areas and exam rooms in a neat and clean manner.
- Ensures financial responsibilities are met. Reviewing charges for services upon completion or discharge, ensuring accurate reconciliation of cash drawer with computer-generated reporting.
- Be willing to guide, mentor, and support fellow team members.
- Customer service experience and 1 year experience in veterinary medicine are required
- Great communication skills - Team oriented with an ability to collaborate and support each other
- Outstanding multi-tasker
- Required: Must be able to work rotating weekends and certain holidays
- Desire to practice empathetic, gold standard medicine benefiting our patients
- Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients.
- Have the desire to constantly grow and advance as a valued member!
- Our vast, diverse, and free library of continuing education courses - ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.
- Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
- Quality medical, dental, and vision insurance plus health savings account and flexible spending account
- Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
- Generously subsidized backup and ongoing care support for children, adults, and pets
- Mental health benefits including coaching and therapy sessions
- 401k with employer contribution and no waiting period
- Continuing education and development support through our library of free CE courses and paid time off to complete
- Scholarship opportunities and student loan support program
- and so much more!