Vegas Vickie's - Lounge Cocktail Servers

Circa Resort & Casino
JOB SUMMARY:
This position is responsible for taking orders and serving the assigned lounge venue areas to ensure Beverage Service is provided to our lounge Guests in a timely manner.
ESSENTIAL JOB FUNCTIONS:

• Responsible for practicing, supporting and promoting the Company Service Standards at all times.
• Works well with others, especially venue staff, other servers, bartenders, barbacks, beverage managers, and slots supervisor.
• Strictly adheres to responsible alcohol service standards and is able to successfully “slow down a guest” or cut off an intoxicated guest when necessary.
• Takes orders and serve beverages and amenities in the lounge areas. This includes taking food orders and following up on their delivery to guests.
• Handle cash and credit transactions
• Interact with guests in a professional manner and consistently deliver exceptional service
• Maintain thorough knowledge of food and beverage menu and product offerings

QUALIFICATIONS:

• Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Ability to multitask
• Must be able to work any day of the week and any shift to include weekends and holidays
• Must be able to establish and maintain effective working relationship with Team Members and Guests
• Must be at least 21 years of age
• Must be able to obtain required work cards

EDUCATION and/or EXPERIENCE:

• High School diploma or general education degree (GED) required
• Complete property academy as assigned

PHYSICAL, MENTAL AND WORK ENVIRONMENT:

• Comfortable kneeling, carrying, bending, walking and standing for extended periods of time
• Work is typically in an area which may be unusually hot, cold, noisy and may contain secondhand smoke
• Ability to stand and walk for long periods of time
• Respond to emergencies and incidents within designated areas promptly and according to policy
• Ability to lift 50 pounds
• Constant contact with fellow Team Members and Guests

DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).