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Form of work
SalaryThe SHOW comes alive at MGM Resorts International
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
THE JOB:
As a Casino Floor Cocktail Server, you will be the frontline ambassador of hospitality, creating an unforgettable experience for our guests with your warm demeanor and impeccable service. By intuitively grasping their individual preferences and desires, you will curate moments of delight, ensuring that each visit to our establishment is filled with memorable experiences that linger long after they've left the Casino Floor.
THE DAY-TO-DAY:
Take orders from guests on the Casino Floor, utilizing knowledge of both automated drink dispensing systems and traditional bar service techniques.
Prepare and serve cocktails promptly and accurately, garnishing them to perfection before delivering them to guests.
Maintain a comprehensive understanding of the menu offerings, including liquor brands, beers, non-alcoholic selections, and specialty cocktails available.
Stay informed about hotel services, amenities, local attractions, and activities to provide guests with accurate information and enhance their experience.
Execute opening and closing duties according to assigned shifts, such as organizing cocktail napkins, restocking supplies, inspecting cleanliness, and ensuring the readiness of service areas.
Address guest complaints promptly and effectively within your authority, escalating issues to management or security when necessary, and reporting any unusual events or concerns.
Preform other job-related duties as required.
MINIMUM REQUIREMENTS:
High school diploma, GED, or equivalent experience.
Work varied shifts, to include weekends and holidays.
THE IDEAL CANDIDATE:
One (1) year cocktail or food server experience in a similar resort setting.
One (1) year customer service experience.
Experience working on the Casino Floor.
Ability to constantly stand, walk, bend, reach, kneel and squat.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off shift.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Are you ready to JOIN THE SHOW? Apply today!
