Technician, Slots

Our Culture:

At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up.

Primary Job Duties: – Includes but is not limited to:

• Ensures all Resorts World core values and property and department standards are implemented and applied.
• Responsible for the maintenance and servicing of casino assets which is not limited but can include: machine lights, bill validators, monitors, TITO printers, filters, other moving parts, signage, player tracking, chippers, shufflers, sensors, table layouts, and other machine peripherals.
• Performs the installation, relocation, removal, and game conversion of slot machines in accordance with regulatory compliance, approved policies, and internal controls.
• Verify all machine configurations are accurate and match supporting documentation.
• Works with other casino personnel to perform guest service recovery, payment of jackpots, and fix machine malfunctions.
• Delivers and maintains a high degree of guest service.
• Maintain appearance and cleanliness of all machines.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested

• Must be able/willing to work weekends, holidays, various shifts and overtime when needs arise
• Working knowledge of electronic circuitry or mechanical aptitude
• Understanding of slot machine functionality & play matrix
• Experience repairing Table Games equipment such as card shufflers, chippers, signage & reader boards
• Maintain accurate records of repairs and maintenance activities
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
• Cabling and network knowledge and experience
• Knowledge of and experience with Microsoft office products
• Ability to safely work and use tools / power tools & equipment
• Respond to common inquiries from other employees or guests. Fluency in English required
• Regularly required to talk, hear, stand, walk, sit, and use hands or feel objects, tools or controls

• Experience working with Konami’s Synkros system preferred.

• Must be 21 years of age
• High school degree or equivalent required
• At least three years’ experience in slot gaming technical field required

• Proof of eligibility to work in the United States
• Position required licenses
• Required to obtain and maintain a Nevada Gaming registration (must be 21 years of age)

• 
  Everyone is an Ambassador – No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety – If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security – If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS – If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience – If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.