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SalaryImportant Note: Professional interpretation experience and/or interpreter certification and training are required for this position. A combination of experience and training can be considered for the role.
Qualifications:
- 3+ years of professional interpreting experience
- Interpreter certification or Interpretation training courses
- Authorized to work in the US
- High school completion or equivalent
- Proficient in English and target language, as determined by our Language Checkup assessment
- Remote Position - must reside in the US
We Offer:
- CyraCom provides a generous menu of benefits from which you can pick and choose what is best for you and your family, including Medical, Rx, Dental, Vision, Life, AD&D, Disability, 401(k), Paid Time Off, Employee Assistance, Employee Referral Program, Tuition Reimbursement, professional development, and competitive salaries.
- This role typically starts at a base annual salary of $25,000.
- Paid professional interpreter training
- Overtime pay and merit-based increases
- Internal promotion opportunities
- A diverse, inclusive, and supportive environment
Position Summary:
This position performs skilled consecutive, first-person interpretation. Work is performed and reviewed under direct supervision, using well-defined policies and procedures. Limited opportunity exists for exercising independent judgment and decision-making. An incumbent refers most problems to a supervisor and generally all non-routine problems. This description applies to the entire Interpreter classification regardless of language(s) spoken.
Essential Functions (major duties & responsibilities):
- Provides meaning-for-meaning interpreting.
- Follows CyraCom’s interpreter protocols as per CyraCom training, policies, and procedures.
- Follows all CyraCom policies and procedures related to information confidentiality and interpreter ethics.
- Attends all required training for interpreters, such as training by the CyraCom Quality and Development Department.
- Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.
- Maintains confidentiality as per CyraCom Interpreter policies.
- Uses standard office equipment such as telephones, computers, copiers and fax machines.
- Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).
- All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in person and by telephone
Other Duties and Responsibilities:
- Performs all other duties as assigned.
Knowledge, Skills & Abilities:
- Fluency in English and the target language.
- Skilled at communicating, both orally and in writing in English and target language.
- Basic understanding of linguistics and different cultures.
- Skilled in adjusting to rapidly changing circumstances.
- Ability to react calmly and effectively in emergency situations.
- Strong attention to detail and accuracy.
- Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
- Exceptional commitment to confidentiality as per CyraCom Interpreter policies.
- Skilled at keeping supervisors informed of problems or issues.
- Skilled in establishing and maintaining effective work relationships.
- Skilled in Microsoft Office, including Microsoft Outlook, Word, and Internet Explorer (or another internet browser).
- Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.
