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Form of workCompany Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.
Team Overview
Our cross-functional Devices & Customer Experience team consists of Industrial Design, UI/UX, Design Research, and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications, cloud & mobile applications, video, analytics, and artificial intelligence (AI) technologies to envision a new generation of life-changing - and life-saving - products, applications and services. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and engagement with our customers.
Job Description
***Candidates must include a portfolio, personal website, or work samples demonstrating user-centered research experience to be considered for the position***
Our world is changing faster than ever with increasing ambiguity, and speed. We know the value of good research and design in helping our users adapt to these changing conditions, making them safer and more efficient than ever. Our primary customer base includes Public Safety, Enterprise, and Business, with products including portable and mobile communication and data devices.
As a UX Research Intern, you will be part of a community of researchers and designers tasked with overcoming complicated user challenges, transforming them into meaningful and critical experiences. You should already have a strong foundation in qualitative and quantitative research methods and a demonstrated ability to observe users and evaluate system performance across a range of roles, tasks and environmental conditions. You will work with a small, distributed and highly collaborative team to investigate user needs, behavior and workflows, and use research insights to help envision new design solutions that demonstrate sound design practices.
Reference of latest projects from the Video Solutions Team:
Scope of responsibilities:
Soft Skills:
Technical Skills:
Note: This is a hybrid role operating out of our downtown Chicago Offices.
#LI-MP2
#LI-HYBRD
Basic Requirements
Travel Requirements
None
Relocation Provided
None
Position Type
Intern
Referral Payment Plan
No
Our U.S. Benefits include:
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.
Team Overview
Our cross-functional Devices & Customer Experience team consists of Industrial Design, UI/UX, Design Research, and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications, cloud & mobile applications, video, analytics, and artificial intelligence (AI) technologies to envision a new generation of life-changing - and life-saving - products, applications and services. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and engagement with our customers.
Job Description
***Candidates must include a portfolio, personal website, or work samples demonstrating user-centered research experience to be considered for the position***
Our world is changing faster than ever with increasing ambiguity, and speed. We know the value of good research and design in helping our users adapt to these changing conditions, making them safer and more efficient than ever. Our primary customer base includes Public Safety, Enterprise, and Business, with products including portable and mobile communication and data devices.
As a UX Research Intern, you will be part of a community of researchers and designers tasked with overcoming complicated user challenges, transforming them into meaningful and critical experiences. You should already have a strong foundation in qualitative and quantitative research methods and a demonstrated ability to observe users and evaluate system performance across a range of roles, tasks and environmental conditions. You will work with a small, distributed and highly collaborative team to investigate user needs, behavior and workflows, and use research insights to help envision new design solutions that demonstrate sound design practices.
Reference of latest projects from the Video Solutions Team:
- M500 | In-Car Video System
- L6Q | Quick-deploy License Plate Reader Camera
Scope of responsibilities:
- The User Experience Research Intern will conduct research for end to end solutions for public safety and commercial customers across diverse areas.
- Collaborate with other researchers to capture and synthesize insights to work with other designers to ideate, prototype and deliver designs.
- Be someone that will approach the project as part of a greater strategy.
- The User Experience Research intern is encouraged and expected to innovate and be creative in their approach and implementation.
Soft Skills:
- Exceptional interpersonal skills, demonstrating strong empathy and a passion for understanding user needs.
- Ability to collaborate effectively and work with the full range of user experience design professions as well as product management and software development.
- A rich appreciation for culture and end user work practices should complement your strong knowledge base in research and design.
- Innate ability to understand complex systems, problems and workflows and ability to see the big picture.
Technical Skills:
- Experience with prototyping tools such as Axure, Figma, InVision or Omniture, as well as editing and animation tools such as Animate, Premier, or After Effects are a plus.
- Demonstrated experience planning and executing short- and long-term research projects addressing complex user problems.
- Demonstrated written and verbal communication skills, including techniques to present research findings, and communication and persuasion through rich user stories.
- Advanced Degree in in HCI/MMI, UI/UX, or other user research related discipline preferred.
Note: This is a hybrid role operating out of our downtown Chicago Offices.
#LI-MP2
#LI-HYBRD
Basic Requirements
- Currently pursuing a Bachelors or Masters degree with a graduation date on or after December 2024
Travel Requirements
None
Relocation Provided
None
Position Type
Intern
Referral Payment Plan
No
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
