User Research, Gauthmath

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.
About the Team
Gauthmath is a product loved by users around the world. It's a math tool that solves learning problems for users in real time through AI and expert platforms. You can work together with colleagues from different countries and regions around the world, providing services to millions of users worldwide.
Responsibilities:

• Lead User Research efforts for the Gauthmath business, gaining a deep understanding of international markets, monitoring industry-leading trends, conducting competitor analysis, industry studies, user insights, concept and usability testing, as well as experience tracking.
• Independently carry out the entire process of User Research projects, including requirement analysis, strategy development, project execution, controlling project timelines and ensuring research quality.
• Deliver research reports that reflect the current business landscape and facilitate the application of research findings.
• Collaborate with product and operations teams to enhance product offerings and user experience.

Minimum Qualifications:

• Proficient in User Research methodologies and able to apply them flexibly
• Demonstrated ability in independent thinking and analysis, with robust logical reasoning skills
• Capable of breaking down problems across multiple dimensions, such as market trends, user needs, and business metrics, and able to uncover underlying principles through observation

Preferred Qualifications:

• Bachelor's degree or above, with major in human-computer interaction, sociology, psychology, statistics, marketing, industrial design and other related fields are preferred
• At least 3 years of experience in User Research for international products, with the ability to independently lead User Research projects
• Familiar with US education market & done any research projects related to education
• Strategic thinker and eager to learn
• Strong communication skills, empathy, and initiative
• Fluent in English, with proficiency in listening, speaking, reading, and writing

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2