Program Specialist - Language Access Program

Attention Applicants! Please read the instructions thoroughly.

**Applications will only be accepted through the company website. ** To submit an application, visit https://bit.ly/3TvQyqb

DESCRIPTION

The City of Long Beach is recruiting for a full-time, unclassified Language Access Analyst in the City Manager’s Office. The Analyst will report to the Equity Officer and assist in the implementation and performance management of the City’s Language Access Policy.

Office of Equity
The Long Beach Office of Equity exists to create purposeful disruption to systems of inequity and to build an accessible, inclusive, and just City. We achieve this by engaging community voices to inform the design of policy and system change, making inequities visible using data and storytelling, and building the City's capacity to advance equity through training, tools, and technical assistance. The Office of Equity administers core policies, such as the Language Access Policy and the Americans with Disabilities Act, and coordinates Citywide Initiatives, including the Long Beach Justice Fund, the Long Beach College Promise, and the Racial Equity and Reconciliation Initiative.

On August 13, 2013, the Long Beach City Council adopted the Language Access Policy, which ensures community members can get important information and participate in local government in the language that they speak. The Language Access Policy establishes standards and procedures for providing equal access to City services and programs to all residents, including those who speak languages other than English.

For more information on the Long Beach Office of Equity, please visit http://www.longbeach.gov/health/healthy-living/office-of-equity/.

EXAMPLES OF DUTIES

Position duties include, but are not limited to:

• Coordinate citywide Language Access Policy implementation by processing document translation and meeting interpretation requests;
• Gather and interpret data for administrative, fiscal, and procedural analysis of the Language Access Policy;
• Plan, prepare, and review charts, graphs, and exhibits to display statistical data;
• Research best practices in equity and language justice utilized by other jurisdictions, and make recommendations for improving the planning and delivery of Language Access;
• Track Language Access laws at the local, state, and federal levels;
• Prepare and present oral and written reports;
• Assist in the development, revision, and implementation of Language Access administrative systems and procedures;
• Develop and coordinate public outreach and education pertaining to the City’s Language Access policy;
• Assists in the various aspects of contract administration;
• Perform other related duties as assigned.

REQUIREMENTS TO FILE

• Graduation from an accredited college or university with a bachelor’s degree in Public Health, Public Administration, Public Policy, Urban Planning, Social Work, Sociology, Psychology, or closely related field; Experience may be substituted for a degree on a year-for-year basis.
• Minimum of two (2) years of relevant work experience in engaging with diverse stakeholders, facilitating collaborative meetings, and implementing programs or policies in a local government or non-profit setting.
• Proficiency in the use of Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

DESIRABLE QUALIFICATIONS:

• Prior experience working at a state or local jurisdiction is preferred.
• Demonstrated commitment to advancing racial equity, language and social justice.

THE SUCCESSFUL CANDIDATE WILL POSSESS THE FOLLOWING:

• Knowledge of and experience with applying a racial equity lens, including organizational assessments, practices, or policies.
• Ability to facilitate processes for inclusion and meaningful staff and community engagement.
• Ability to manage a wide range of projects simultaneously.
• Cultural humility and experience working in multi-cultural environments, including the ability to work and communicate with diverse staff and partners from community-based organizations, government staff, and elected officials.
• Strong interpersonal skills, with the ability to facilitate challenging conversations in a collaborative and respectful manner.
• Ability to communicate effectively, both orally and in writing.
• Ability to work independently and exercise strong judgment in carrying out responsibilities.
• Strong attention to detail.
• Ability to handle frequent interruptions while completing multiple assignments with competing deadlines.
• Comprehensive knowledge of the particular needs, issues, and concerns of historically underserved communities who speak languages other than English.
• Ability to plan and lead community outreach, engagement, and public awareness campaigns.

SELECTION PROCEDURE

This recruitment will close at 11:59 p.m. on Tuesday, March 26, 2024. To be considered, applicants must submit a cover letter, resume, and proof of degree (qualifying with a degree), in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visitinghttps://calcivilrights.ca.gov/fair-chance-act.

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915.

In support of the City’s Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public.

Job Type: Full-time

Pay: $34.89 - $42.96 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Parental leave
• Retirement plan

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person