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Form of workJob Description
The Federal Savings Bank ("TFSB") is seeking an experienced Mortgage Banker Assistant to support a high volume Mortgage Banker and his growing team. The Mortgage Banker Assistant will help manage the pipelines, loan applications, loan structuring, and provide customer service to borrowers.
The ideal candidate for this role is a currently a Loan Officer Assistant/Mortgage Banker Assistant or Mortgage Loan Processor with 4+ years of mortgage related experience and first-hand experience with USDA loans.
What We Offer:
- Company culture that fosters work/life balance
- Health, Dental, and Vision insurance plans and company-paid life insurance
- Partial 401k match
- Employee Assistance Program (EAP)
- Base salary plus monthly bonus incentive
- In-house virtual training opportunities to broaden your industry knowledge
- Employee recognition on a national scale with incentives
- Big bank capability, small-bank feel
Duties and Responsibilities:
- Assist high producing Mortgage Banker serving as their liaison among customers, internal operations support, realtors, and title companies
- Manage the Mortgage Banker's pipeline while working with Processing, Underwriting, and Closing teams to ensure loans get closed in a timely manner
- Communicate effectively with both internal and external parties
- Prepare mortgage applications and disclosures for signing
- Structure loans in Encompass loan origination system
- Review loan guidelines and analyze borrower qualifications
- Provide fantastic customer service to clients and referral sources
- Consistently exceed borrower expectations and Realtor/Builder expectations, always giving "Wow" service
- Marketing tasks to include maximizing the Mortgage Banker’s CRM and past client business
- Attend all National Sales Meetings (virtual)
- Help organize events for the Bankers such as realtor luncheons, borrower meet 'n greets, etc.
- 2 year college degree or commensurate mortgage industry experience
- Demonstrable knowledge of USDA loans
- 4+ years of experience in Mortgage Processing or Loan Officer Assistant
- Experience with Encompass Loan Origination Software strongly preferred
- Experience with DU/LP strongly preferred
- Must have excellent verbal and written communication skills
- Must be dependable, self-motivated, and require minimal supervision
- Must have a friendly, outgoing, engaging, and positive-focused personality
- Must be a team-player
- Must be comfortable working in a fast-paced environment
- Must have favorable background and credit standing
The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
