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SalaryGeneral Summary of Duties: Greet, instruct, direct, and schedule patients and visitors. Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality.
Education: High school diploma or equivalent.
Experience:
- One year experience, preferably in a medical office setting.
- Knowledge of medical terminology desirable and medical coding.
- Word processing and computer experience.
Job Type: Full-time
Benefits:
- Free parking
- Paid time off
Healthcare setting:
- Acute care
- Clinic
- Outpatient
- Urgent care center
Medical specialties:
- Urgent Care
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Cockeysville, MD 21030: Relocate before starting work (Required)
Work Location: In person
