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SalaryJob Summary:
As the Director of Food & Beverage for our luxury property in New York, NY, you will play a pivotal role in the oversight of all Food and Beverage operations, including a fine-dining restaurant, banquet services, private club, and a seasonal rooftop bar. Your primary responsibility is to ensure the highest levels of customer satisfaction, employee engagement, and financial performance for the F&B department.
Quality Assurance:
- Lead and analyze guest satisfaction, service quality, sales, and presentation of Food and Beverage products.
- Foster relationships with hotel guests and local clientele, actively engaging and addressing their needs.
- Manage guest complaints effectively, communicating resolutions with staff.
- Collaborate with the kitchen for expedient ticket times, food quality, and plate presentation.
- Co-develop menu planning and promotional events to stimulate sales.
Training & Development:
- Enforce Company policies and implement training programs for F&B staff.
- Conduct departmental trainings to ensure consistency in guest satisfaction standards.
- Stay updated on industry trends and practices through trade literature and site visits.
Financial Performance:
- Collaborate with the Resort General Manager to prepare the F&B department's budget, with a focus on labor costs.
- Monitor Food and Beverage costs in line with budgeted projections.
- Achieve the budgeted departmental Gross Operating Profit annually.
- Conduct weekly inventory of beverages and handle ordering of supplies.
Administration:
- Ensure the safety and security of guests and employees.
- Monitor daily check-in/check-out counts and employee schedules.
- Review and approve weekly payroll, ensuring accuracy and compliance with budget guidelines.
- Conduct annual reviews of service staff.
- Oversee maintenance walk-throughs and end-of-day reports for F&B areas.
- Ensure accurate processing of daily cash and charge reports in accordance with accounting procedures.
Job Requirements:
- Bachelor’s degree in Culinary, Restaurant Management, or Hospitality preferred.
- Minimum of five years' upper-level restaurant management experience in a fine dining/high volume setting.
- At least two years of back-of-house (culinary) experience preferred.
- Experience managing F&B operations for an Upscale Hotel is preferred.
- Knowledge of Food and Beverage preparation techniques, health department rules, and state liquor laws.
- Proficiency in POS systems (Micros, Aloha, etc.) and Microsoft Office Suite.
- Ability to multitask, work in a fast-paced environment, and attention to detail.
- Strong verbal and written communication skills.
- Positive and productive working relationships with other directors, managers, and employees.
- Ability to work independently and promote teamwork.
- Availability to work late nights, weekends, holidays, and long shifts during peak business demand.
- Ability to lift up to 30 lbs. occasionally and stand/walk for a 12-14-hour shift if necessary.
As the Director of Food and Beverage, you will play a vital role in ensuring the success of our hotel's dining operations. You will be responsible for overseeing all aspects of Food and Beverage service, including managing staff, optimizing revenue, and maintaining high levels of customer satisfaction. If you have a passion for hospitality management, excellent leadership skills, and a strong background in Food and Beverage operations, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $110,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Every weekend
- Monday to Friday
Ability to Relocate:
- New York, NY: Relocate before starting work (Required)
Work Location: In person
