Address
Form of work
SalaryJob #
040642
Department Code
33000-7361
Department
Food Service
Job Title
Associate Director Food Services
Location
Syracuse, NY
Pay Range
$82,000 - $100,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S6
FLSA Status
Exempt
Hours
Standard University business hours:
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
The Associate Director of Residential Dining will have ultimate responsibility for Residential Dining and will strive to meet student needs, control costs, drive meal plan revenue, and work with the Executive Chef to innovate and market residential dining to existing and prospective students.
The Associate Director will provide tools and training to effectively implement their vision for the $50M Residential Dining Program and create a Road Map to grow.The Associate Director will be expected to engage with students and the Executive Chef to create menus that students value and speak to our commitments. Further, the Associate Director will work closely with Centralized Services to ensure the appropriate product is sourced, purchased, stored and arrange logistics with the Associate Director of Centralized Services. The Associate Director of Residential Dining will be expected to provide resources to support the highest food quality standards and successfully meet financial targets in each outlet.
A Culinary Degree and/or Background with Experience leading a 50 million Dollar Residential Dining Program is highly desired for a successful candidate with Syracuse Campus Dining.
The Associate Director will provide tools and training to effectively implement their vision for the $50M Residential Dining Program and create a Road Map to grow.The Associate Director will be expected to engage with students and the Executive Chef to create menus that students value and speak to our commitments. Further, the Associate Director will work closely with Centralized Services to ensure the appropriate product is sourced, purchased, stored and arrange logistics with the Associate Director of Centralized Services. The Associate Director of Residential Dining will be expected to provide resources to support the highest food quality standards and successfully meet financial targets in each outlet.
A Culinary Degree and/or Background with Experience leading a 50 million Dollar Residential Dining Program is highly desired for a successful candidate with Syracuse Campus Dining.
Qualifications
- Degree in Hotel/Restaurant Management or related field or 15+ years of related experience. A Culinary Degree is highly desirable for this position.
- Experience in a high- volume, multi-unit operation. Must be able to teach and motivate supervisory staff, bargaining unit employees, student management, student employees, and temporary staff, to provide safe, nutritious meals for student customers, all while keeping NYS sanitation standards.
Job Specific Qualifications
- Prior experience running high-quality food service in a multi-unit, high-volume Food Services situation.
- A comprehensive knowledge of food service trends.
- Understanding on how to create systems to manage and systematize at scale.
Responsibilities
- Manage the operational activities of all residential outlets which currently include 5 residential dining centers and 2 cafes generating annual revenue of ~$50M. Ensure compliance with budget, quality guidelines, and safety.
- Work with the Executive Chef and Associate Director of Centralized Services to develop appropriate menus, direct food purchases, monitor inventory, forecast future purchases and sales. Develop new and exciting themes and concepts, engage students, monitor, and maintain budgetary goals.
- Develop budget recommendations, maintain records, review, adjust labor and food costs to achieve departmental goals. Review and approve payroll.
- Create innovative and engaging training programs for Residential Dining. Organize training sessions that ensure all employees receive and engage in the training. Organize train the trainers for other departmental directors so they effectively and correctly communicate to their staff. Ensure training programs are created in customer service, top 9 allergens plus gluten, cross contact, proper food handling and cooking techniques.
- Meet individually and with professional staff to define operational goals and objectives. Build peer relationships with Student Engagement, Residential Life, Housing and Assignments and all of Food Services. Pro-actively provide recommendations on future enhancements to the program. Engage with students and encourage employees to do the same. Collect feedback to identify program enhancements. Successfully meet with your direct reports weekly with 30 minute one on ones. Engage with your teams’ direct reports and front-line staff weekly to learn more about their roles and responsibilities.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
