Travel Expert & Liaison/Pmp-Required/National Institute Of Health(Nih)

Job: Travel Expert & Liaison/PMP-Required/National Institute of Health(NIH)

Location: National Institute of Health (NIH)

Contract:The position will be held at9609 Medical Center Drive RM# 1E222 Rockville, MD 20850 TBD if the position is eligible for hybrid or remote

Period of Performance: 1-year base/ with two years options = 3-year contract

Start Date: January 29, 2024

Salary:$44.18 per hour

Additional:

Bachelor’s degree in a related discipline. Four (4) years of specialized experience plus a high

a school diploma is equivalent to a bachelor’s degree Field of Study

Required: Project Management Certification (PMP)/Certified Administrative Professional

Must have experience in the following:

Must have extensive travel planning and processing systems experience/proficiency in Concur.

Clearance Requirement:Must be able to pass an NACI background check.

Note: The Ravens Group, Inc. requests that all interested parties complete the attached questionnaire to be considered for the position.

*****Veteran Friendly*****

Duties and Responsibilities:

Travel Expert & Liaison

Scope of Work:

Provides support for various procurement and administrative tasks. Coordinate the preparation of a variety of items such as travel requests, professional service orders, requests for sponsored travel (Form 348), outside activities (Form 520), official duty memoranda, leave authorizations, training requests, individual/mass mailings, correspondence, reports, and various forms.

• Coordinate the preparation of travel requests, planning, forms, process vouchers, and provide travel updates and internal practices and policies to staff.
• Provide internal travel training to planners and travelers.
• Keep abreast of HHS travel policies.
• Serves as subject matter expert and point of contact on travel, policies procedures, and planning.
• Serves as travel liaison with internal and external customers to problem-solve travel-related issues, serves as a resource, and can communicate travel policy.
• Creates and maintains SOPs for travel procedures.
• Provide travel training to staff/planners.
• Have current CGE credentials to process domestic, foreign, sponsored, and non-affiliate travel.
• Ability to advise staff of passport/visa requirements, as well as IBA travel card requirements and other policies such as comp time for travel and annual leave.
• Provide guidance and support in the pre-travel approval process, including travel data calls, maintaining travel planning spreadsheets, travel approval decisions, and disseminating information/updates.
• Acts as point of contact with management and administrative, budget, and property management staff.
• Develop Statements of Work (SOWs), perform market research, and work with program staff on administrative functions, including invoice tracking and contractor billing issues.
• Organize, coordinate, and administer the administrative components of the assigned servicing area; collaborate with program officials and administrative offices.
• Serve as liaison between Director and divisional staff; communicate policies, protocols, regulations, guidelines, and general information.
• Guides staff on Federal guidelines and procedures.
• Maintain SOPs, guidance documents, or instructions associated with the programs and systems used in the organization.
• Prepare SOPs and review them for accuracy; maintain knowledge of current regulations, policies, and procedures concerning general administration, organization, procurement, travel, personnel, etc.
• Serve as a resource for staff regarding established policy; keep abreast of new guidance and policies; disseminate information to staff and respond to requests for information regarding the status of projects or actions.
• Develops, maintains, and updates documentation, databases, and spreadsheets for personnel, budget, and travel actions.
• Set up and format spreadsheets to analyze information.
• Maintain databases for tracking, analyzing, and reporting of all activities including professional activities, travel, and project management. Stays abreast of Attachment A policy practice and procedures.
• Completes data entry in Fast Track Pro.
• Enters Conference ID requests in the CIRS system and updates travel tracker accordingly.
• Maintain office records including office procurements and reimbursement procedures.
• Enter requests for office supplies using POTS.
• Process and track order requests using government systems (i.e., POTS) on behalf of branch staff.
• Manage office records and spreadsheets including office procurements, reimbursements, and property.
• Prepare and track requests and justifications for the purchase of materials, supplies, and office equipment; follow up on purchase and procurement requests; review receiving documentation and reconcile all receiving problems; maintain records and spreadsheets of all requests.
• Ability to enter in POTS and track travel-related expenses such as registration fees Coordinates with management on special projects.
• Coordinate staff responses to data calls from the Office of the Director.
• Provide direct administrative, procedural, and informational resource support; work with staff to coordinate program workflow.
• Review and update policy; fix broken links; address system issues; take suggestions from administrative staff regarding the layout of websites and the overall staff satisfaction with its content.
• Perform a variety of complex, specialized support tasks on an ongoing and ad hoc basis; manage special projects, draft letters, and reports, prepare/edit presentations, develop meeting agendas, and create and update spreadsheets and databases.
• Coordinate all administrative aspects of special projects.
• Compile data and create and maintain PowerPoint presentations for presentation utilizing computer programs.
• Work independently on special projects; research and initiate actions about operational issues; coordinate proponents to research; resolve action processing issues.
• Provide guidance and assistance in developing components of short-term and long-range plans and proposals for the organization’s strategic plans.
• Ability to compose travel cost estimates including, per diem, MIE, airline costs, and ground transportation for specified TDY location Coordinates and acts as backup for other program support staff and activities Researchers and proposes new administrative procedures.
• Gather and analyze information about processes and programs.
• Design and coordinate systems for communications among staff to facilitate the efficient flow of information relating to projects and program activities.
• Assist with maintenance of SharePoint sites and shared electronic document/data libraries, including development and monitoring of content and ensuring that documents and/or data posted to the sites are accurate and filed appropriately.
• Review and update policy; fix broken links; address system issues; take suggestions from administrative staff regarding the layout of websites and the overall staff satisfaction with its content.
• Use day-to-day observations and analysis of work processes to evaluate program operations; anticipate potential problems; identify existing problems and inefficiency; develop recommended solutions.

Qualifications:

• Must be proficient in Microsoft Office, including Word, Excel, Outlook, and MS Teams.
• Must be proficient in SharePoint
• Must be proficient in Concur.
•  Must be proficient in NBS.
•  Must be proficient in WebEx
•  Must have advanced skills using Adobe, including the ability to reduce file size, bookmark, redact,

• and ensure Section 508 compliance.

•  Project Management Certification (PMP)/Certified Administrative Professional
• Must have excellent time management and organization skills and be able to meet strict deadlines
•  Must have excellent written and oral communication skills and project management planning.
•  Must have extensive travel planning and travel processing systems experience.
• ·Bachelor’s degree in a related discipline. Four (4) years of specialized experience plus a high school diploma is equivalent to a bachelor’s degree field of study.

• The Ravens Group is an "equal opportunity employer/veteran/disability" organization.