Transportation Specialist I

POSITION SUMMARY:Transportation Specialist I is responsible for providing transportation services for the frail and elderly participants from their homes to the Rocky Mountain Health Care Services (RMHCS) center and for medical appointments. Transportation Specialist I must maintain clean vehicles, and perform vehicle checks regularly for safety.

MISSION: Improving lives, Optimizing wellness, Promoting independence

RESPONSIBILITIES AND DUTIES:

ESSENTIAL JOB FUNCTIONS:

• Drives vehicles in a safe and responsible manner utilizing defensive driving skills and follow assigned routes. This includes smooth breaking, and acceleration, taking bumps or curves at a reasonable speed, etc.
• Loads and unloads participants in and out of vehicles safely following correct Policies and Procedures
• Escorts participants safely from the bus thru door and back on to the bus utilizing all safety training, safety equipment and skills
• Ensures the proper securement of the participants inside the vehicle and while unloading using the proper safety equipment and procedures
• Notifies Dispatcher if running late on a pickup or route
• Notifies Appropriate staff of all cancels and reason why
• Transports participants to scheduled appointments as arranged by the dispatcher
• Assists participants in their home environment or other locations with tasks when necessary (i.e.: put on socks, shoes, jackets, etc.)
• Maintains clean vehicle, by regularly sweeping floors, cleaning glass, cleaning exterior, etc.
• Maintains safe working environment to include maintaining a safe vehicle by ensuring all aspects of the vehicle are in top working condition, documenting all deficiencies on the DVIR and reporting any safety issues immediately to Transportation Management
• Works with Transportation Management to schedule maintenance or repairs of vehicles
• Notifies dispatcher of any participant transportation needs, noted participant concerns, or issues observed in the participants houses
• Assists participants at appointments or other assigned outings, as needed
• Must remain patient and maintain good customer service, supporting the Rocky Mountain Way, when working with dispatcher, supervisors, participants or customers either internal or external
• Required to maintain detailed notes and documentation, submitting documentation timely
• Performs other duties as requested/assigned

REPORTS TO: Transportation Supervisor

• High School Diploma or GED is required. Equivalent experience in lieu of education will be accepted
• Experience working with the frail, elderly or disabled population highly desired
• Must be 21 years of age or older
• Experience driving large vehicles highly desired
• Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers
• Must have a current Colorado Drivers License and driving record must be in compliance with Company policy. Must maintain current automobile insurance
• Must have and maintain a driving record which is in compliance with Company Policy
• Must be able to maintain a safe work environment.
• Must be knowledgeable in computer applications including email and navigating the internet
• Skilled in establishing and maintaining effective working relationships with participants, co-workers, vendors, medical staff, and the public
• Must be available to work all Transportation operational hours which may include overtime, on-call and weekends
• Must have the ability to work with minimal supervision

We strive to provide our employees with a comprehensive and affordable benefits package including Medical and Prescription Drug, PeakMed, Dental, Vision Care, Wellness Program, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company Paid Basic Life and Accidental Death & Dismemberment, Company Paid Long-Term Disability, Voluntary Life Insurance, Voluntary Short-Term Disability, Accidental Injury Insurance, Critical Illness, Hospital Indemnity, 403(b) Savings Plan, Legal Shield and IDShield, Employee Assistance Program (EAP), Paid Time-Off plan. Such benefits are based on applicable state law and factors such as pay classification (full-time,part-time,or PRN/casual), job grade and length of service.