Company: RM European Auto Parts LLC
Location: Remote (with 2-3 weeks of in-person training in Littleton, CO, and periodic training sessions every two months if needed)
Schedule: Part-Time, Monday through Friday, Orders must be placed before 3pm Mountain Time
About Us: RM European Auto Parts is a leading online retailer specializing in Auto Parts. We pride ourselves on providing top-quality products and exceptional customer service to automotive enthusiasts and professionals alike. As we continue to grow, we're seeking a detail-oriented and dedicated individual to join our team as a Part-Time Remote Order Fulfillment Specialist.
Job Description: We are seeking a meticulous individual to manage Order Fulfillment processes for our online Auto Parts store. The ideal candidate will have excellent keyboard skills, a keen eye for detail, and the ability to work efficiently in a remote environment. While some Auto Parts knowledge is preferred, it is not required.
Responsibilities:
- Receive and process orders received through the website
- Place orders with suppliers accurately and efficiently, ensuring no mistakes
- Screen orders for potential fraud and take appropriate action
- Determine the best shipping location based on warehouse availability and customer location
- Communicate with team members to resolve any order-related issues via email
- Liaise with suppliers to address any order complications or delays
- Assist customers via email and phone to resolve order inquiries and issues
- Generate return authorizations and handle other order administrative tasks as needed
Requirements:
- Excellent keyboard skills and attention to detail
- Ability to work independently and remotely
- Strong communication skills, both written and verbal
- Basic knowledge of Auto Parts (preferred)
- Proficiency in email communication and order management systems
- Prior experience in Order Fulfillment or customer service roles is a plus
- Must reside within commuting distance of Littleton, CO for 2-3 weeks of in-person training, and be available for periodic training sessions every two months if needed
Benefits:
- Flexible remote work environment
- Opportunity to join a dynamic and growing team in the automotive industry
- Competitive compensation
If you're passionate about automobiles and thrive in a fast-paced, detail-oriented environment, we encourage you to apply for this position and become a valued member of our team.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you'd be a great fit for this role. We look forward to hearing from you!
Job Type: Part-time
Pay: $25.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Store discount
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Littleton, CO 80120