Transportation Dispatcher Specialist

This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast-paced environment and have exceptional problem solving and organizational skills.

Accountabilities:

• Customer Acquisition and Development:
• Contacting new customers
• Customer acquisitions
• Developing and increasing profitable volume with existing and newly acquired shippers
• Building relationships with developing accounts
• Using strong relationships to understand customer’s business, better qualifying them to identify and solve the customer’s problems
• Delivering exceptional customer service
• Uphold the company standard following the company principles of Customer, Company, Office
• Carrier Acquisition and Development:
• Contacting and building relationships with carriers
• Increasing capacity for specific projects and lanes
• Increasing the overall capacity for the office and company
• Uphold the company standard following the company principles of Customer, Company, Office
• Branch Operations
• Daily operations of accounts in the office. This includes:
• Building loads
• Setting up carriers
• Updating/check calls
• Scheduling pickup and delivery appointments
• Updating customer systems
• Updating customers with critical information, etc.

Minimum Skills Required:

• High School Diploma OR GED,
• Proficient knowledge of supply chain strategies and distribution systems.
• Organized and able to multitask
• Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Minimum of 1 year experience in customer service/sales in a transportation environment
• Excellent and effective communication skills (both verbal and written)
• Strong customer service orientation and excellent work ethic
• Ability to quickly process information and make decisions
• Effective negotiation and problem-solving skills, and ability to handle conflict
• General computer skills- proficiency with MS Office
• Good organization, and analytical skills
• Excellent oral, written, and interpersonal communications skills
• Ability to work as a team player

Preferred:

• BS Degree in Logistics or related field
• Deep knowledge of the Logistics/Warehousing Industry with corresponding certifications.
• Experience in logistic systems analysis, spreadsheet modeling and compilation of large data sets
• Advanced MS Excel skills
• Advanced analytical skills
• Bilingual in Spanish would also be a plus

***Please note: This position does not qualify for relocation expenses.***

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DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H