Training And Technical Assistance Web & Communications Coordinator

POSITION SUMMARY

The Center for Children & Youth Justice, founded in 2006 by Justice Bobbe J. Bridge (ret.), is committed to reforming Washington's juvenile justice and child welfare systems. CCYJ leads communities, our state, and the nation in empowering children and youth, stabilizing families, and strengthening communities through meaningful and lasting reform. CCYJ identifies gaps in the system, researches, develops innovative and creative solutions, and ensures that policymakers integrate these system improvements into practices and procedures. CCYJ's results are realized into state law, adopted as standing protocols by the courts, schools, and other partners; and they are developed into new interventions for at-risk, abused and/or neglected children and their families. CCYJ has succeeded in driving positive systems change for more than a decade. Following an extensive national search, our Board of Directors appointed our second President and CEO Rachel Sottile in late 2018.

Our passionate staff is deeply committed to the youth for whom we advocate. CCYJ seeks a Web & Communications Coordinator to be an essential part of our new Training, Technical Assistance, and Capacity Building team. This position is responsible for producing and updating website and app content, integrating video and/or audio into the sites, and supporting program teams to develop and host recorded web conferences and seminars. Depending on project and team needs, this position may also participate in developing communications plans, designing simple graphics, managing social media, and promoting our new Training, Technical Assistance, and Capacity Building program. This is a full-time position.

This position will be set up to work in a hybrid setting (combination of home office and in-office) and may be subject to change at any time at the discretion of the CEO/President.

CCYJ'S CULTURE EMBRACES

• We are committed to a diverse, fully self-expressed workforce, representing the communities in which we serve.
• We are committed to examining our own internal structures, policies, and culture, identifying and eliminating those aspects that promulgate racism.
• Together we are transparent, accountable, respectful, and self-aware in order to foster belonging and a sense of community.
• We operate with an innovative and leading-edge mindset.
• We are purpose driven and laser sharp in the fulfillment of our mission.
• Our staff embraces a growth mindset; our development is essential to expand and grow our impact for children and youth in WA.
• We produce results, not reasons.
• We believe anything is possible.
• We believe everyone has something to contribute.
• We believe everything happens out of your relationship with other people.
• We are grounded in the premise that great ideas can come from anyone at any time.
• We believe people up to big things are going to make big mistakes. We own them, learn from them, and move on.
• We believe transparency is essential to a highly functioning organization.

REPORTING RELATIONSHIP

Reports to: CVI Training, Technical Assistance, and Capacity Building Associate Director

Collaborates closely with: Development and Communications Team

SUPERVISION EXERCISED

None.

FLSA STATUS

This position is considered non-exempt under the Fair Labor Standards Act and is therefore eligible for overtime pay.

ESSENTIAL FUNCTIONS

The examples of essential functions listed below are intended as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. Duties and responsibilities are also subject to change by CCYJ as the needs of the organization and requirements of the job shift over time.

Websites and Web Applications

• Update information on web platforms, monitoring core web vitals, troubleshooting and suggesting improvements of websites, web applications, and other online content.
• Work collaboratively with external consultants like graphic designers and website and web application developers, as needed.
• Ensure websites and web applications are optimized, up-to-date, and user-friendly.
• Monitor website analytics to maximize targeted communication strategies.
• Support the production of, publish, and maintain content on CCYJ's websites and web applications, maintaining continuity of themes, ensuring content is easily searchable, designing layout, streamlining navigation, and increasing online presence.
• Coordinate the development of and maintain a system for the submission, tagging, and organization of materials posted on the website.
• Choose content for websites and web applications that may include pictures, graphics, articles, blogs, and other written and visual communications.
• Integrate video and/or audio into the websites and web applications.
• Provide technical support to other CCYJ staff to host web conferences and seminars.

Communications

• Support the development and design of a variety of different content to support communications, including newsletters, website copy, and brochures and press releases.
• Coordinate the development and dissemination of regular communications for TTA and Capacity building trainings, events, newsletters, etc.
• Coordinate with external consultants related to graphic design and media/communications, as needed.
• Create regular social media posts surrounding events and other related content on Facebook, X (formerly known as Twitter), Instagram.
• Monitor analytics and create reports detailing the successes and failures of communications campaigns and strategies.
• Stay up to date on industry trends and make recommendations for adjustments to communications strategies and practices.
• Monitor outreach analytics to maximize targeted communications and outreach strategies.

• Other duties as assigned

QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES

Experience and Knowledge

• Demonstrated relevant work experience (typically 4 years), or an equivalent combination of education and work experience in relevant fields.
• Experience maintaining website and web application content (typically 2 years).
• Experience using social media in communications (Facebook, X (formerly known as Twitter), Instagram).
• Experience designing content for communications.
• Experience implementing systems to store and organize metadata to ensure web content is easily accessible to users and optimized for search.
• Experience troubleshooting website and application issues.
• In-depth computer literacy and internet proficiency, including but not limited to Microsoft and Google Suite applications, Wordpress, Canva, Constant Contact, and project management software like Asana.
• Knowledge of search engine analytics to maximize traffic to websites.
• Familiarity with publishing, graphic design, web design, and web application software.
• Knowledge of or interest in learning about the impact of trauma, community violence, poverty, on underinvested in populations, particularly youth and young adults.
• An understanding of the concepts of institutional, structural, and systemic racism and bias and their impact on historically underserved, underinvested in, and underrepresented communities.
• Ability to work well independently and as a member of a diverse multidisciplinary/cross-department team.
• Excellent organizational and project management skills. Collaborative and proactive personality with demonstrated ability to organize and prioritize workflow in a changing work environment and coordinate work among multiple partners.
• Ability to manage up and to drive innovation and process improvement.
• Demonstrated ability to work independently completing assigned duties in a timely and efficient manner while maintaining accuracy and attention to detail.

Skills and Abilities

• Demonstrated track record in developing, communicating, implementing, and adapting a strategy in a constantly changing environment.
• Ability to listen to others and communicate honestly, responsibly and professionally; in writing, verbally, and electronically.
• Entrepreneurial.
• Commitment to impeccability and integrity.
• Technologically savvy with beyond intermediate knowledge of products including but not limited to Microsoft Office Suite and Google apps.

COACHABILITY

• Able to work in a team environment and has the courage to communicate openly and honestly.
• Possess a growth mindset: the willingness to be coached and to develop to increase effectiveness, collaboration, and produce results.
• Adaptable.
• High functioning sense of humor, humility, and emotional intelligence.
• Foster a culture of integrity, service, adaptability, innovation, and responsibility.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

• This position requires manual dexterity sufficient to operate phones, computers, and other office equipment, and the ability to sit and to use a computer for significant periods of time.
• This person must speak and write clearly using the English language to accurately convey information.
• Generally good working conditions with little or no exposure to extremes in noises, temperature.
• Little or no safety or health hazards.
• Minimal lifting or climbing.
• Work performed in an office setting as applicable determined by activities.

COMPENSATION

Competitive salary commensurate with skills and experience. The starting hourly range is $27.55-$32.90. CCYJ offers a benefits package that includes Medical/Vision/Dental, Transportation Allowance, Paid Time Off, Sick Leave, Holiday Pay, and Floating Holiday Pay.

TO APPLY

Please submit a cover letter, resume, and contact information our website: https://center-for-children-youth-justice.breezy.hr

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.