Third Shift Desk Clerk

Hampton Inn and Suites and TRU by Hilton is looking for someone with an outgoing personality and excellent customer service skills to ensure that guests are satisfied and comfortable during their stay. Advancement opportunities available. Multiple benefits and bonuses! Come join our exciting and fun team!

Responsibilities:
- Provide excellent guest services and ensure guest satisfaction throughout their stay
- Greet and check-in guests, ensuring a smooth and efficient process
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Maintain a clean and organized front desk area
- Assist with night audit duties, including reconciling accounts and preparing reports
- Answer phone calls and direct them to the appropriate department or staff member
- Provide information about hotel amenities, services, and local attractions
- Assist with reservations and room assignments

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Milan, OH 44846: Relocate before starting work (Required)

Work Location: In person