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Salary```Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to inquiries in a timely manner
- Assist guests with any requests or concerns during their stay
- Provide information about hotel amenities, local attractions, and dining options
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Qualifications:
- Previous experience in the hospitality industry preferred
- Knowledge of hotel operations and front desk procedures
- Familiarity with phone systems and computer software (e.g., reservation systems)
- Bilingual skills (e.g., English/Spanish) are a plus
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling financial transactions
Benefits:
We offer competitive pay rates and benefits packages for our employees. Specific details will be discussed during the interview process.
If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please submit your application today. We look forward to hearing from you!```
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- Evening shift
- Night shift
Work setting:
- In-person
Ability to Relocate:
- Port Clinton, OH 43452: Relocate before starting work (Required)
Work Location: In person
