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Palm Beach State College Job Description |Human ResourcesJob Summary:
Responsible for selling tickets to theatre events and handling payment transactions. Provide clerical assistance within the department to include, filing, copying, handling department telephone calls, and general customer service activities. Schedule fluctuates with shows and peak periods. Nights and weekends required. Varies
Base Pay: $15.00. Offer amount based on College's Salary Schedule guidelines.
Duties and Responsibilities:
(This list is not exhaustive and may be supplemented as necessary)
- Makes photocopies and scans documents into the system.
- Welcomes and assists persons who come into the department.
- Screens calls for supervisors and respond to routine questions.
- Provides information to the public, students, and staff regarding programs and services of a department, campus, or College.
- Answers, screens, researches, informs, advises, records, processes and follows up all customer requests efficiently and expeditiously as received by telephone, mail or personally from citizens, elected officials, agencies, and/or College faculty and staff.
- Assists personnel with operating office equipment such as personal computers, printers, copying machines as well as software programs, providing training when necessary.
- Sets up and organizes files and manuals; counts and alphabetizes records; keeps files up to date; distribute, as needed.
- Sells tickets to events using an on line software ticketing program.
- Receives payments (cash, check and/or credit card). Balances and close cash drawers or computer. Reconciles cashier activity on system.
- Works with theatre user groups during performances to sell tickets and accommodate patrons’ needs including handicapped patrons.
- Acquires knowledge of other staff duties and serve as a back-up, as necessary.
- Performs other job-related duties as assigned.
Required Minimum Qualifications:
Education and Experience:
- High school diploma or GED with little or no formal training
Knowledge of:
- Microsoft Office Professional or similar application
Skilled in:
- Good verbal and written communication
- Organized and good time management
Preferred Qualifications:
Education and Experience:
- Some related experience
Work Environment and Physical Demand:
- Lift, carry, push, pull, install or remove objects weighing 20 to 49 pounds
- Reach and grasp objects
- Stoop, bend, kneel, crouch, or crawl
- Stand for extended periods of time
- Use of video display terminal
- Communicate information orally and in writing
- Receive and understand information through oral and written communication
- Proofread and check documents for accuracy
- Work a fluctuating work schedule
This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
Employment Information
Please review the following information in order to apply for a position at Palm Beach State College:
- Carefully review the minimum qualifications advertised for the available position as only applicants meeting the minimum requirements will be considered.
- Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon the passing of a drug test and upon completion of a criminal background investigation.
- An important goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.
Application Deadline
This position is open until filled
