Telecom Data Analyst I

The Telecom Data Analyst I is primarily responsible for Telecom Invoices tracking and accuracy and on-time deliverables of monthly Provider billing. This role requires a strong work ethic, with the ability to learn quickly as a self-starter.

Company Overview

SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. The company connects, manages, and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes, and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable, and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners, and communities. The company believes that by creating, discovering, and nurturing these trusted connections, SageNet enhances the world that connects us all.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities, and energy organizations. SageNet manages communications for more than 220,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.

Purpose and Responsibilities:

• Analyze and post Telecom Provider bills
• Reconcile telecom inventory to invoices including identification of new inventory or changes in the monthly recurring services
• Verify bills for correct pricing
• Tracking and resolving billing disputes/discrepancies with various carriers; present escalation issues, status reports and findings to manager
• Responsible for submitting tax exemption certificates with Providers
• Responsible for resolving and closing out Ticket queues
• Interacting closely with external carriers, internal operations, and Finance to address service and billing issues and improve operational procedures and controls
• Process specific Vendor payments and clearing
• Perform other duties as assigned

Required Qualifications:

• 1-3 years’ experience in a financial setting
• Proficiency in MS Excel preferred
• Excellent communication skills, both oral and written
• Ability to effectively prioritize tasks and complete work within required deadlines
• Knowledge in SAP preferred

• Ability to work in a high-pressure environment
• Must have strong interpersonal skills
• Excellent problem-solving skills with the ability to work independently, as well as within a team environment

Working Conditions:

• This is a hybrid role - 3 days remote and 2 days in Tulsa, OK office.
• Business casual work environment

Physical Requirements:

• Regularly spend hours sitting and using office equipment and computers
• Regularly spend hours in intense concentration reviewing and analyzing financial information
• Frequently work on projects that require deadlines

Attention All Third-Party Agencies, Headhunters, and Recruiters
SageNet will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered the property of SageNet. SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with SageNet from third parties must be through our Talent Acquisition Department. Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet.

Please contact Jared.McDonald@SageNet.com for any questions.

Experience

Preferred

• 1 - 3 years: Financial Setting

Education

Required

• High School or better

Skills

Required

• Self-starter
• Written communication
• Detail-oriented
• Oral communication
• Computer skills

Behaviors

Required

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)