Technician OPS

Job Title:Technician OPS
Location: Tallahassee, FL
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 57244
Department

College of Criminology & Criminal Justice

Responsibilities

Assist with managing the college’s day-to-day IT support needs autonomously.

Resolve technical issues in a timely manner.

Communicate planned and unplanned service disruptions and implement fallbacks.

Document enterprise services with Visio, or interoperable application, to identify systems, data flow, and dependencies of applications provided by the Office of Information Technology.

Completion of service health monitoring and preventative maintenance activities, as assigned.

Assist with the automation of service health monitoring activities via Powershell, Snipe IT, and other technologies as required.

Assist with operation of Microsoft Hyper-V environment.

Assist with other initiatives as assigned; possibilities include assisting with software and hardware migrations, and inventory compliance.

Operates technical equipment, and completes maintenance/duties related to lab, computer, camera, machinery, or other specialized equipment.

This position will help provide computer support for the College of Criminology and Criminal Justice. This will involve diagnosing hardware and software problems remotely and in person. It will also involve setting up new computers and retiring old computers.

Qualifications

High School diploma or equivalent

Student majoring in Computer Science or IT related field.

Excellent customer service and communication skills.

Preferred Qualifications

Intermediate to expert level knowledge of Microsoft AD DS

Basic understanding of virtual technologies and architecture

Must be able to lift 50lbs

Stand, sit, or squat for extended periods

Prioritize tasks based on urgency and impact

Windows operating system knowledge must be current. Windows 10/11 and Server2022+

Good documentation habits and attention to detail

Powershell and Bash scripting proficiency

Familiarity with Linux and MacOS

Data Privacy Compliance experience

Other Information

The College of Criminology and Criminal Justice is ranked among the top 10 criminology/criminal justice programs in the nation. The College is non-departmentalized with an overall enrollment of approximately 2,000 undergraduate and graduate students.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an OPS/temporary job.

Based on the duties, this position may require completion of a criminal history background check.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.