Technical Writer/Editor

Overview

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

Reporting to the Manager of Content Development, the Technical Writer/Editor will work with the ISC2 Professional Development team, subject matter experts, external vendors, and member volunteers to create purposeful, quality copy for learning experiences and materials. The Technical Writer/Editor is primarily responsible for performing research, writing, and reviewing content for learning experiences, and creating, delivering, and maintaining content conforming to internal and publishing style standards.

Responsibilities

Applies collaborative writing and editing skills to supplement content developed for learning experiences. Reviews, edits, and provides developmental and substantive feedback to SMEs and other content authors to ensure clarity, flow, and focus as well as alignment with ISC2 tone and style guidelines, expectations for the target audience, adherence to the learning blueprint, and quality standards. Demonstrates excellent writing adaptability to suit different formats, audiences, and platforms. Contributes to the ongoing assessment and improvement of editorial procedures and standards. Collaborates on the creation of style guidelines, writing standards, and editorial processes to aid the Professional Development team in their creation of quality learning experiences. Remains current on all educational products and planned launches. Assists with development process supporting meeting project deadlines. Miscellaneous duties as assigned.

Behavorial Competencies

Excels in taking general concepts/ideas and developing them into usable content. Excellent interpersonal skills. Excellent written and verbal communication skills in English. Excellent writing and developmental/copy editing skills, with solid attention to detail. Ability to evaluate content from a learning perspective and highlight changes that could improve the learner's experience. Ability to create style guides and documentation. Effective time management and ability to work independently. Ability to respond to shifting priorities quickly and effectively. Ability to establish and nurture relationships and interact professionally with a diverse group of people at all professional levels. Maintains high quality standards. Handles confidential information with discretion.

Management Responsibility

- Ability to build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEIbest practices

Qualifications

Excellent PC skills and intermediate knowledge of MS Office products (SharePoint, Word, Excel, Power Point, Outlook), internet and web applications/navigation. Familiarity with the Chicago Manual of Style, AP Style Guide, and formal resource citation. Technical or cybersecurity knowledge or experience. Excellent skills with Microsoft Office (Word, Excel, etc.), Adobe Acrobat, and other tools required in an online environment

Education and Work Experience

A bachelor's degree in English, journalism, communications, or equivalent experience in technical writing, developmental editing, and publishing.

Physical and Mental Demands

Work normal business hours and extended hours when necessary. Up to 10% travel required. Remain in a stationary position, often standing or sitting, for prolonged periods. Regular use of office equipment such as a computer/laptop and monitor computer screens. Occasionally, approximately 5-10% of the time, transport and/or lifting of up to 25 lbs. of equipment or packages, which may also involve squatting, bending, or kneeling.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Employment Type: OTHER